Ontario - Apply for Wage Earner Protection Program

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Procedure

Apply In-Person:

1. To apply for Wage Earner Protection Program in person, the applicant has to visit the Service Canada office.
2. Links containing address and contact details of the Service Canada offices in Ontario can be found in the following contact link
3. The applicant has to visit the nearest Service Canada Office and obtain an application form for Wage Earner Protection Program from the relevant department.
4. The applicant should have the information listed in the “Required Documents” section of this page, when he/she visits the office.
5. The applicant should complete the application form with respect to the requirement, by filling all the details under respective fields.
6. The representative of the applicant will have to complete a Consent to Communicate form, separately: consent form
7. After completing, the applicant will have to attest the form and attach all the required documents with the application form.
8. Then, he/she should submit the application package to the relevant official at the Service Canada office.
9. The applicant can also mail the application package to the following mail address: WEPP Processing Centre, PO Box 5900.
10. After that, the request will be processed and the submitted information will be assessed and verified by the relevant officials.
11. Once all the necessary processes are over, the applicant and the trustee/receiver is issued with a letter of decision through any applicable means which will contain the details about the payment, within 35 days.
12. A letter is also issued to both parties if the application is denied. If the applicant disagrees with the Service Canada's decision regarding his/her eligibility, they can request a Ministerial review of the decision.

Apply Online

1. To apply for Wage Earner Protection Program online, the applicant has to visit the following link apply online
2. Visit the link, scroll down and click “Apply Online” option to open the online application form.
3. Read the instructions in the next page and proceed by entering the required details in the relevant fields. Then click “Continue” button.
4. Similarly, complete the further steps and click “Continue” button. Further, follow the onscreen instructions and complete the other steps also.
5. Click an applicable button and submit the application form.
6. After that, the request will be processed and the submitted information will be assessed and verified by the relevant officials.
7. Once all the necessary processes are over, the applicant and the trustee/receiver is issued with a letter of decision through any applicable means which will contain the details about the payment, within 35 days.
8. A letter is also issued to both parties if the application is denied. If the applicant disagrees with the Service Canada's decision regarding his/her eligibility, they can request a Ministerial review of the decision.

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Required Documents

• Completed application form
• Completed Consent form (representative): consent form
• Valid means of Identification
• Valid Passport
• Driving License
• Photo ID issued by Canadian Government
• Residential Proof
• Social Insurance card
• Proof of Claim
• Any supporting document (as required)

Office Locations & Contacts

Service Canada,
74, Victoria Street,
Suite 300,
Toronto,
Ontario.
Phone: +1 800-622-6232
Website link
Contact link

Mailing Address:
WEPP Processing Centre,
PO Box 5900,
Cornwall,
ON K6H 6J6
For further information, call the Service Canada dedicated information line: 1-866-683-6516 or TTY: 1-800-926-9105

Eligibility

• Any person in Canada whose employment has ended or whose former employer has filed for bankruptcy, is subject to a receivership, or other WEPP qualifying insolvency proceedings, can apply.
• Any person in Canada who was owed wages, vacation pay, termination pay or severance pay from the former employer, can apply.
• Refer for more details: eligibility

Fees

Explain the fees structure which is required for obtaining the certificate/document.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Consent to communicate form consent form

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

Service Canada usually issues a decision letter within 35 days of receiving all necessary information to complete the applicant’s file.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Due to the COVID-19 pandemic, Service Canada is strongly encouraging the applicants to apply for these benefits online. Online applications must be completed in full.
• Please note that the user cannot save a partially completed online application. If the applicant mistakenly saved an incomplete application, they must start over and re-enter all of their information.
• Service Canada recommends the users sign up for direct deposit to ensure seamless delivery of their payment.
• Note that there may be a delay in processing the application if Service Canada has not received the required information from the trustee/receiver.
• If the applicant disagrees with the amounts trustee/receiver indicated on the Trustee Information Form, please contact the trustee/receiver before applying.

Required Information

• First, middle and last name of the applicant
• Maiden/other previous name(s)
• Date of birth
• Residential and Mailing address
• Contact numbers
• Known languages and Marital status
• Details about spouse/common-law partner
• Details about dependent children
• Details about Health condition
• Employment information
• Social Insurance Number
• Estate ID of Bankruptcy number
• Banking information
• Account details

Need for the Document

The Wage Earner Protection Program (WEPP) is a Government of Canada program that provides timely payment of eligible wages owing to workers whose employer has gone bankrupt or become subject to receivership. Eligible wages under the Program include salaries, commissions, vacation, termination and severance pay.

Information which might help

• Applications must be submitted to Service Canada within 56 days of either from the date of bankruptcy or receivership or from the date the applicant’s employment ended.
• Extensions may be granted if circumstances beyond the applicant’s control prevent them from filing within the prescribed time frame. A written explanation for the delay must be provided.
• If the applicant’s former employer went through restructuring before declaring bankruptcy or going under receivership, the eligibility period in which the amounts must be earned and in which employment has to end starts six months before the restructuring event and ends on the date of bankruptcy or receivership.
• The maximum amount the applicant can receive under the program is an amount equalling seven weeks' maximum insurable earnings under the Employment Insurance Act, less amounts that are prescribed by WEPP regulations.
• Refer for more information relevant information

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

How to apply

Others

More information which might help people.