Northwest Territories - Apply Income Support for Workers

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Procedure

Apply In-Person:

1. To apply Income Support for Workers in person, the applicant has to make an application at the Education, Culture and Employment (ECE) Service Centre in applicant’s region.
2. Links containing address and contact details of the regional service centres can be found in the following Contact link
3. Visit the respective ECE Service Centre and obtain an application form for Income Assistance, from the respective department.
4. Application form can also be downloaded by clicking the following link: Application form
5. After obtaining the application form, the applicant should make an appointment to meet the Clients Services Officer through telephone.
6. Telephone numbers for the regional service centres can also be found in the link given above.
7. Please make sure that all the documents mentioned in the “Required Documents” section of this page are available, while visiting the ECE Service Centre.
8. The application form can be completed by the applicant on his/her own or during his/her visit to the Clients Services Officer.
9. Once if the application form has been completed, the Client Services Officer explains the Statement and Authorization which is a part of the application.
10. He/she will ask the applicant and his/her spouse to that legal document and here ends the application process.
11. On submission of application, the Client Services Officer checks the information and all the documents that the applicant provided.
12. If everything is found sufficient, the application will be approved and the applicant will be contacted regarding this through registered email address or phone number, within two business days.
13. After approval, the applicant will start receiving payments and payments can be a cheque, direct deposit to the applicant’s bank account or direct payment to the applicant’s landlord or utility.
14. If the application request has been denied, the applicant will receive a letter denoting the reason for the disapproval.

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Required Documents

Refer page number 10 in the following document for the checklist of Required documents list

Office Locations & Contacts

Income Security Programs,
Education, Culture and Employment,
P.O Box 1320,
Yellowknife, NT X1A 2L9,
Telephone: (867) 767-9355
Toll Free: (866) 973-7252
Email address: [email protected]
Website link
ECE Service Centres:Contact link

Eligibility

• The applicant must be a resident of Northwest Territories and he/she must be in greater financial need than their income.
• The applicant must be participating in a productive choice, unless they are exempt.
• The applicant must be 19 years or older.

Fees

Explain the fees structure which is required for obtaining the certificate/document.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

• Income Assistance Application form
• Other necessary forms can be found the in the following webpage: Forms

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

Please explain processing time taken in obtaining the document/certificate.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• A Client Services Officer (CSO) will see the applicant within 10 minutes of their office appointment and they will return all telephone messages and emails within 2 business days.
• Along with the applicants, a friend, family member or advocate is also welcome for attending appointments.
• After disapproval, the applicant can ask for a copy of the regulation or policy used to make the decision. He/she can also appeal the decision.
• People who apply for a disability allowance may receive regular Income Assistance payments while they wait for the Disability Assessment form and other documents to be assessed.
• Refer the following for more information: Service standards

Required Information

• Applicant details
• Spouse/partner’s details
• Identification card numbers
• Details of household members
• Assets and income information
• Bank details
• Amount of liquid cash
• Social Insurance Number
• Address of the applicant
• Employment Information
• Educational qualifications

Need for the Document

The Income Assistance Program provides Financial Assistance to Northerners to help meet basic and enhanced needs. The program encourages and supports greater self-reliance to improve the quality of lives.

Information which might help

• The program provides a set amount, based on the size of family and community, for food, community cost adjustment, clothing, and furnishings.
• The program provides assistance with shelter and utilities, based on actual amounts. Allowances for seniors and persons living with disabilities are also available to eligible residents.
• Refer the following page for more information and relevant links: Relevant information

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Place some external links which might help.

Others

More information which might help people.