Mexico - Apply for ISSSTE Surveillance Services

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Procedure

Apply In-Person:

1. To Apply for ISSSTE Surveillance Services, the applicant has to approach the Institute of Security and Social Services for State Workers – link
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as requested by the authority.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. An acknowledgment receipt will be provided. Please save it for future reference.
10. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
11. ISSSTE will review the application and documents. If everything is in order and they meet the eligibility criteria, they will process the application for surveillance services.
12. Depending on the situation, they might receive a confirmation or notification of approval. Keep any documentation or receipts for the records.
13. This entire process can be completed within 3 - 4 weeks or as per the timeline advised by the respective department authority.

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Required Documents

• Application form
• ID proof (Birth Certificate, national Identity card, etc)
• Official identification (INE or IFE for Mexicans, FM2/FM3 for foreigners).
• Proof of your affiliation with ISSSTE (if applicable).
• Any specific document.

Office Locations & Contacts

Institute of Security and Social Services for State Workers


Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado
Jesús García Corona 140 Col. Buenavista 06350 Mexico City
Telephone: 51409617
Citizen Attention: 54488903
Email - [email protected]
Contact link

Eligibility

To be eligible to apply for ISSSTE Surveillance Services (Spanish: Servicios de Vigilancia ISSSTE) in Mexico, you must meet the following requirements:

• The applicant must be a registered member of the ISSSTE.
• The applicant must be classified as a "vulnerable person". This includes people who are elderly, disabled or have chronic health conditions.
• The applicant must be unable to care for yourself or your home.
• The applicant must have a caregiver who is willing to provide care.

Fees

• The applicant has to pay the prescribed fee as requested by the authority.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire registration process can be completed within 3 -4 weeks or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• ZIP code
• Gender
• Mobile number
• Proof of Affiliation with ISSSTE
• Medical Information
• Specific Service Information

Need for the Document

• ISSSTE Surveillance Services (Spanish: Servicios de Vigilancia ISSSTE) in Mexico is a set of programs and services that are designed to help vulnerable people who are unable to care for themselves or their homes. These services can include home health care, transportation assistance, and home repairs.

Information which might help

Here are some of the benefits of ISSSTE Surveillance Services:

• They can help you stay independent and live at home for longer.
• They can provide you with the care that you need to stay healthy and safe.
• They can give you peace of mind knowing that you are not alone.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

link

Others

Here are some additional information about ISSSTE Surveillance Services (Spanish: Servicios de Vigilancia ISSSTE) in Mexico:

• The ISSSTE Surveillance Services are available to all registered members of the ISSSTE, regardless of their age or health condition.
• The services are provided by a network of qualified caregivers who are trained to provide care to vulnerable people.
• The ISSSTE Surveillance Services can be a valuable resource for people who need help staying independent and living at home for longer.