Mauritius - Apply for Water Connection

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Procedure

Apply In-Person

1. Applicants should visit the Central Water Authority Mauritius (CWA) office near them and collect the application form, from the front desk or download it via the CWA website Link (form located under Services option>forms>New supply) or click the link below to download Link (Application form)
2. Submit the completed form along with the required documents (listed below) to be verified by a staff at the customer care offices.
3. The staff at the customer care offices shall establish whether the area you stay in is reticulated/ feasible by asking you some questions, for example, existing water supply near you.
4. Pay the processing fees, upon which you will be issued with a receipt.
5. After logging your application, inspectors from the CWA, will visit the applicant’s (your) premise for an assessment to determine the estimate cost of the layout connection materials from the main water pipe. The minimum layout cover by the CWA is up to 7 meters any additional meter (over 7 meters) of lay out material required will be covered by the applicant.
6. If the survey indicates that your site is over 7 meters from the main water pipe, a quotation will be prepared and issued to you.
7. Depending on the quoted costs and the connection fees, you will be required to proceed and make payments at the CWA office, where you will be issued with a receipt.
8. Upon payment of the required fees, External works, meter installation, and other essential processes will be done to make sure you can access water in 15 working days.
   
   

Through Mail

1. Alternative applicants can submit the completed application form and the attach site plan copy and send it to the CWA email address [email protected] to be verified.
2. Once your application is received by the CWA, you will receive an email from the CWA confirming that your request has being taken into consideration and given further instructions.
3. You will then be required to visit the CWA office near you and Pay the processing fees, upon which you will be issued with a receipt.
4. Upon making payment, inspectors from the CWA, will visit the applicant’s (your) premise for an assessment to determine the estimate cost of the layout connection materials from the main water pipe. The minimum layout cover by the CWA is up to 7 meters any additional meter (over 7 meters) of lay out material required will be covered by the applicant.
5. If the survey indicates that your site is over 7 meters from the main water pipe, a quotation will be prepared and issued to you.
6. Depending on the quoted costs and the connection fees, you will be required to proceed and make payments at the CWA office, where you will be issued with a receipt.
7. Upon payment of the required fees, External works, meter installation, and other essential processes will be done to make sure you can access water in 15 working days.

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Required Documents

• ID Card/Passport (Applicants/or owners /tenant.
• Title deed (owner)
• Rent Book/Lease Agreement (tenant)
• Deed of Company (Company)
• Site Plan / Location Plan (All applicants)
• Front Elevation Drawing (commercial Building).

Office Locations & Contacts

Central Water Authority Mauritius (CWA)
CWA Head Office
Address: Royal Road St Paul Phoenix Mauritius.
Tel. No. (230) 601 5000
Fax. No. (230) 686 6264
Email address: - [email protected]
other contact details Link
Website: Link

Eligibility

• Individuals/landlords/business/companies/commercial

Fees

Ref: CWA connection fee structure list (link below) : Link

Validity

• The water connection is valid forever unless failure of payment of the water bill, thus lead to disconnection of the service.

Documents to Use

Link (Application form)

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• Within one month

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

• Details of the applicant
• Direction to your location (where the connection is required)
• Type of premise
• Category of supply
• Date need of the supply
• Title deed number
• Name /address of business/company (where applicable)
• Identification document number
• Declaration by the applicant

Need for the Document

To get water supply to your premises or business you need to apply for water connection from the Central Water Authority (CWA).

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.