Malaysia - Obtain a Travel Agency License

ProcedureEdit

Application for Travel Agency License should be made to Ministry of Tourism and Culture Malaysia and can be made through the following ways.

Apply On-line

Applications can be made on-line through the following portal http://www.spip.gov.my
After completion of the application, please upload all the necessary documents into the website. All the documents that might be required are listed under the Required Documents section of this page.

Apply In-Person
To apply for a Travel Agency License manually , please visit one of the following office locations who should be able to help you out in getting the license.

Ministry of Tourism and Culture Malaysia

No. 2, Tower 1, Jalan P5/6

Precinct 5

62200 PUTRAJAYA

Telephone : 03 8000 8000

Fax : 03 8891 7100

E-mail : [email protected]

OPERATING HOURS :

Monday - Thursday : 7.30 am - 5.30 pm, 1.00 pm - 2.00 pm (Lunch Break)

Friday : 7.30 am - 12.15 pm, 12.15 pm - 2.45 pm (Lunch Break), 2.45 pm - 5.30 pm

PUTRAJAYA TAXI : 03 8888 4000

More contact information : More information

Other state office information : State Office Information

Other related information : Other Information

More information and guideline documents can be found under the following link : Guideline Documents (Information is in Malay, please use on-line document translator to translate to desired language)
Following link provides the checklist information which can be used : Checklist Documents (Information is in Malay, please use on-line document translator to translate to desired language)

Required DocumentsEdit

Memorandum and Articles of Association (MAA).
Form 9 (Certificate of Incorporation of Private Company)
Form 11 (Notice of Resolution); if applicable
Form 13 (Certificate of Incorporation on Change of Name of Company); if applicable
Form 24 (Return of Allotment of Shares)
Form 32A (Form of Transfer of Securities); if applicable
Form 44 (Notice of Situation of Registered Office and Office Hours and Particulars of Changes).
Form 49 (Return Giving Particulars in Register of Directors, Managers and Change of Particulars).
MyKads (Malaysian citizen) / Passports (non-Malaysian citizen) of shareholders and members of the Board of Directors.
Proof of Work Experience
- Letter of confirmation of work experience from previous or current employer for shareholders / members of the Board of Directors /staff.
- Resume for shareholders / members of the Board of Directors / staff.
- Form 24 & Form 49 & the registration of the relevant company if the Director and shareholder are owners / directors of other companies.
- MAA & Form 24 & Form 49 & company profile if the shareholder is a corporation.
A copy of the Certificate of Registration of Company and company licence in the case of shareholder is a foreign company. Such copy of the document shall be verified by the Malaysia Tourism Promotion Board (Tourism Malaysia) / Embassy of Malaysia /Office of the High Commissioner of Malaysia in the relevant country.
Academic certificates in the field of tourism/business of the shareholders / members of the Board of Directors / employees (if any).
Letter of business cooperation with foreign tourism agency, in the case of application for Outbound licence.
Draft of the proposed tour packages that will be offered, in the case of application for Inbound / Outbound licence.
Working paper containing business planning, target numbers of tourist arrivals in Malaysia and short-term revenue for companies with shareholders are foreign companies.
A copy of the latest audited annual financial statement which has been submitted to and verified by the Companies Commission of Malaysia, in the case of companies previously licensed by the Ministry of Tourism and Culture but whose licence has expired / has been revoked.

Office Locations & ContactsEdit

Ministry of Tourism and Culture Malaysia
No. 2, Tower 1, Jalan P5/6
Precinct 5
62200 PUTRAJAYA
Telephone : 03 8000 8000
Fax : 03 8891 7100
E-mail : [email protected]
OPERATING HOURS :
Monday - Thursday : 7.30 am - 5.30 pm, 1.00 pm - 2.00 pm (Lunch Break)
Friday : 7.30 am - 12.15 pm, 12.15 pm - 2.45 pm (Lunch Break), 2.45 pm - 5.30 pm
PUTRAJAYA TAXI : 03 8888 4000
More contact information : More information
Other state office information : State Office Information
Other related information : Other Information

EligibilityEdit

Private limited company incorporated under the Companies Act 1965.
In compliance with the issued paid-up capital and equity limit requirements as set out in Appendix A (Companies having foreign equity exceeding 51% equity are not permitted to hold the tourism vehicle licence in the case of companies in Sabah, Sarawak and the Federal Territory of Labuan).
Shareholders shall not have any interest (share equity) in any other tourism agency company licensed under the Tourism Industry Act 1992.
Shareholders (foreign company) shall have been in operation in their countries of origin for at least 5 years.
The name of the company shall signify a company undertaking the tour operating business and travel agency business (travel, tours, holiday, vacation, adventure, etc.).
The Memorandum and Articles of Association or Form 11 (Notice of Resolution) shall state that the business conducted is the tour operating business and travel agency business (To carry on business in tour operating business and travel agency business).
Free from any compound under the Tourism Industry Act 1992 or the Tourism Vehicles Licensing Act 1999 (Sabah, Sarawak and the Federal Territory of Labuan).

FeesEdit

On-line Payment : Online payment: RM100.00 for each application at http://www.spip.gov.my
Manual payment: RM100.00 in the form of postal order / bank draft / money order made payable to the PESURUHJAYA PELANCONGAN (Commissioner of Tourism).

ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to UseEdit

Related application forms that can be used can be found under the following link : Application forms

Sample DocumentsEdit

Please attach sample completed documents that would help other people.

Processing TimeEdit

Please explain processing time taken in obtaining the document/certificate.

InstructionsEdit

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required InformationEdit

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

Need for the DocumentEdit

This procedure provides you information about how to obtain a Travel Agency License in Malaysia.

Information which might helpEdit