Macau - Replace Loss Resident Identity Card

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Procedure

1. If you have lost your resident identity card, you should report the loss to the local police force and request for a loss report.
2. After that, apply for a replacement of identity card in person at DSI with the loss report on which your name, type of identity card and identity card number is clearly stated.
3. Complete an application form.
4. Submit the completed form together with your lost report.
5. All applicants may choose to submit one 1.5” recent color photograph with a white background (equivalent to the photograph standard for Macao SAR travel document application) or use the photograph taken on-site without charge as the card photo.

External Services : If applicants are not able to come to DSI in person, they or their relatives can request for “external service” at the Enquiry Counter on 1st floor of China Plaza or write to the Director of this Bureau with supporting reasons. An additional fee of MOP120.00 will be charged for the “external service”

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Required Documents

• Lost report
• For applicants under the age of 18, they are required to submit the photocopies of both parents' identification documents and accompanied by one of the parents who will sign the application form for the applicants;
• If married, applicants have to submit the original and photocopy of marriage certificate and a photocopy of the spouse's identification document; besides, a valid household registration transcript is required if applicants or their spouses are originally from Japan, France or Taiwan Region.
• If divorced, applicants have to submit the original and photocopy of their proof of divorce;
• If widowed, applicants have to submit the marriage certificate and the spouse’s death certificate;
• Applicants may be informed by this Bureau to submit supplementary documents for identity verification.

Office Locations & Contacts

Identification Services Bureau
Department of Residents Identification

Physical Address:
Avenida da Praia Grande,
No. 804, Edf. China Plaza,
1 Andar, Macau

Mailing Address: Macau P.O. Box 1089

Hotline: (853)28370777 / (853)28370888
Fax: (853)28374300

Email: [email protected]

Office Hours:
Monday to Friday 9:00 am to 6:00 pm
(Closed on Saturday, Sunday and Legal Holidays)

Website

Eligibility

Applicants who are not subject to residence authorization can apply for the renewal of the resident identity card, 6 months prior the expiration date.

Fees

• Renewal of Macao SAR Resident Identity Card: MOP90.00
• Express Service: An additional charge of MOP 150.00.
• Special Express Service: An additional charge of MOP 250.00 and supporting documents (e.g. flight ticket and so on) should be presented for this application.
• If an applicant is unable to submit the original BIR no matter at the time of application or collection, additional charges will be imposed as follows:
  • 1st time - MOP 300.00
  • 2nd time - MOP 300.00
  • 3rd time – MOP 500.00
  • 4th time – MOP 1,000.00
  • 5th time or above - MOP 2,000.00
• Replacement of former Macao SAR Resident Identity Card is MOP60.00. For applicants who are replacing their former Macao SAR Resident Identity Card with the Macao SAR Resident Identity Card, if they cannot submit the former BIR, a surcharge of MOP300.00 will be imposed.

Applicants who lack of financial capability due to following conditions can apply for exemption of application fees.

Conditions of Fee Exemptions:

1. Unemployment:
   1. Applicants have to write and sign a declaration to declare their unemployment status and they acknowledge that they will commit criminal offences for making false declaration.
   2. Submit the Employment Registration issued by the Labour Affairs Bureau (DSAL).
2. Poverty:
   1. The applicant has to write and sign a letter to request for fee exemption;
   2. Submit the original and a photocopy of a valid Beneficiary Card issued by the Social Welfare Bureau (IAS).
3. Disability:
   1. Applicants have to write and sign a declaration to declare their financial incapability;
   2. Submit the original and a photocopy of a valid Disability Assessment Registration Card issued by the Social Welfare Bureau (IAS).

Validity

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e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

• Standard Service: 15 working days from the day after application.
• Express Service: 10 working days from the day after application.
• Special Express Service: Within 3 working days from the day after application (supporting documents should be presented, e.g. flight ticket)..

Note: Processing times are just estimates.

Related Videos

Videos explaining the procedure or to fill the applications. 
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Instructions

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e.g. The state office holds birth records since january 1908.

Required Information

• Holder’s name
• Type of identity card
• Identity card number

Need for the Document

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Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

http://www.dsi.gov.mo

Others

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