Kenya - Replace (Lost,Stolen,Damaged) Business Registration Certificate

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Procedure

If one loses their certificate of incorporation for a limited company or limited liability partnership (LLP) or business registration certificate, it is relatively easy to replace the registration certificate.

Apply In-Person:

1. In cases where the business/company registration was done manually, one can replace their registration certificate by visiting any Huduma Centre - Business Registration Desk, collected countrywide. Huduma centre Contacts & Location
2. Here applicant will be required to provide the officer with the Business Name and Registration number.
3. For this service an applicant will be charged a fee of Ksh 3000. Payment should be made as directed by the department and proof of payment shared.
4. Applicant is issued with a payment receipt that shall prove submission of the application.
5. This service takes a maximum of 2 days to be processed, while collecting the certificate applicant will be required to produce their identity document and payment receipt to be validated

Apply Online:
Step 1: log in to the e-citizen portal

• In the case where the company was registered online via an eCitizen account, it is possible to retrieve it online.
• Using a browser search the eCitizen Self-Service website and log into the portal.
• In case the registered user has forgotten their login password, one can request to reset it by clicking on the “Forget Password” link. Fill in your ID number or registered email address then click on the “Reset my password” tab.
• Then select the preferred method you wish to receive the reset code and get a new password i.e. via text message to the number you registered with or the login email address for your eCitizen portal, then click on the “Proceed” tab.
• Check your email inbox or phone for the confirmation code and key in the sent code on the reset web page.
• Create a new password then confirm it again. Go back to the sign-in page then log in using this new password to access the portal.

Step 2: Replace the business registration certificate/ certificate of incorporation

• Once log in to the portal, hover the cursor over the “Business Registration Service” option and click on it.
• On the next window a history of all business/company registration will be displayed, click on the “View” tab against the specific business/company registration you wish to retrieve.
• Scroll down then click on the “Regenerate” or “Download” tab to download the business registration certificate.

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Required Documents

• Valid identity document.

Office Locations & Contacts

Business Registration Service
17th Floor, 316 UpperHill Chambers, 2nd Ngong Avenue,
Nairobi, KenyaP. O. Box 30404 – 00100, Nairobi
Kenya
General BRS queries / Call Centre: +254 11 112 7000
Website link
Huduma center Contacts & Locations

Eligibility

• To be eligible for this service the business/ company should be registered with the Business Registration Service office.

Fees

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Validity

• The certificate of incorporation/business registration certificate issued by the registrar of companies is valid until the time the company is in existence and expires after the company winds up.

Documents to Use

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Sample Documents

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Processing Time

• The time frame for processing the request is instant where the certificate is retrieved online via the e-citizen portal.
• If the application is made through the huduma center – the Business Registration Desk application shall take 2 working days.

Related Videos

Videos explaining the procedure or to fill the applications.
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Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required Information

• Name of the applicant
• Registered name of the business
• Business registration number

Need for the Document

All businesses in Kenya are required to be registered and obtain a certificate of registration with Kenya's Business Registering Service (BUR). It enables taxpayers to pay their taxes and enjoy the benefits of having a legal business.

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

KENYA BUSINESS LAW / BILLS 2019

Others

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