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Kenya - Renew Tourism License

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ProcedureEdit

  • A tourist license is a permit issued to entities that operate businesses or services that directly deal with tourists. Tourism operations are divided into eight (08) different categories and other sub-categories, each of which requires a separate license: e.g. Travel agencies, Tourist Accommodation facilities, etc, such licenses should be renewed annually; a month prior to the expiration date of the current license.
  1. Find the description for all the license categories through this Licensing Overview


Apply Online Step 1: Register with the Tourism Regulatory Authority (TRA), TRIMS Self Service Portal:

  1. Applicants should browser the TRIMS Self Service Portal
  2. On the Home page, hover the mouse cursor over the “Register” tab on the right top section of the page and click.
  3. This will navigate the applicant to the “Registration” page, Populate all the available fields accurately before clicking on the “Register” tab.
  4. Upon successful submission of the registration request, the applicant will receive a Registration submission notification on their device.
  5. After approval, the TRA system will forward an email with the credentials that will be sent to the user's registered email address to facilitate access to the portal.


Step 2: Register the Company/Business with the TRIMS Self Service Portal

  1. Once logged in the portal the user will be required to register the Company/Business with the Tourism Regulatory Authority (TRA), through the TRIMS Self Service Portal.
  2. On the Home page, hover the mouse cursor over the “Register an Entity” tab on the bottom of the page and click on it.
  3. The “Entity Registration Form” page will be displayed, Populate all the available fields accurately, upload all the necessary documents against all the upload tabs then click on the “Next” tab.
  4. Then select the “Renew a License” Option.
  5. This will prompt the “Renew a License ” page to be displayed, Populate all the available fields accurately, upload all the necessary documents against all the upload tabs then click on the “Submit’ tab.
  6. Upon successful submission of the registration request, the applicant will receive a submission notification on their device.


Step 3: Application undergoes Verification with the Tourism Regulatory Authority (TRA)

  1. Upon receipt of the application request, the Tourism Regulatory Authority (TRA) registration and licensing office will start the vetting process to ensure that the applicant is a legitimate company.
  2. After a successful document evaluation phase has been completed satisfactorily, the TRIMS system will forward an approval notification email to the applicant.


Step 4: Payment of the applicable license renewal fee:

  1. The system will auto-generate an invoice for the applicant to pay the due fee and forward it to the applicant's TRIMS Self Service Portal account, under “ Invoice Management”.
  2. The payment should be channelled using the TRA preferable payment mode as listed under the “Fees” section of this page.
  3. Upon making payment, the applicant is required to share the proof of payment (payment details) with the Authority.


Step 5: Obtain the Renewal Tourism License.

  1. Once payment is received the TRIMS system will forward the applicant with a payment receipt and the specific tourism license applied for via email.
  2. The system will also email the applicant with a guide instruction on how to access and download the license.



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Required DocumentsEdit

For Entity Registration the following documents are required:

  • Business Registration Certificate (CR12)
  • Single Business Permit
  • Income Tax Certificate (PIN)
  • Appointment Letter


Required documents for Tourism License:

  • Each category and sub-categories of tourism license have different requirements, please use the link below to locate the category/sub-categories of Tourism License one wishes to renew, simply by clicking on the category license under “Licensing” extended menu, then click on the “Requirements” tab on the right to view the list. Licensing Overview



Office Locations & ContactsEdit

Tourism Regulatory Authority - Head Office,
Utalii House,5th Floor,
Utalii Lane, off Uhuru Highway.
P.O. Box 25357-00100,
Nairobi, KENYA
Telephone:+254 0701-444777
Email: [email protected]
Website:link

EligibilityEdit

Individuals/entities registered with the Tourism Regulatory Authority and hold a valid tourism license are eligible to apply.

FeesEdit

Each category and sub-categories of tourism license have different fees charges, please use the link below to locate the category/sub-categories of Tourism License one wishes to renew, simply by clicking on the category license under “Licensing” extended menu, then click on the “License Fees Payable ” tab on the right to view the fee payable. Licensing Overview

Tourism Regulatory Authority (TRA) Bank Details: Name of Bank: KCB Bank
Branch: University Way Branch
Account Name: Tourism Regulatory Authority
Account Number: 1178921034


ValidityEdit

  • Licenses shall be renewed annually, unless, revoked, cancelled, or suspended by the Authority.
  • Holders of the license are required to renew their license at least 30 days before the expiration of the current license.



Documents to UseEdit

Tourism License Application Form

Sample DocumentsEdit

Please attach sample completed documents that would help other people.



Processing TimeEdit

Please explain the processing time taken in obtaining the document/certificate.


Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.



InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.


Required InformationEdit

  • Name of Company/Person to be licensed (The Company’s or person’s name should be stated in full.
  • Contact Details
  • Income Tax Personal Identification Number (PIN).
  • Short description of the applicant licensable activity or service
  • Registration certificate: Certificate No.
  • Name and address of the bank or financial institution where the business account is maintained
  • Full name(s) of proprietor(s) or managing director if a Limited Company/ Residential Address/ Age, country of birth, present nationality
  • partners/directors/shareholders Personal details
  • Declaration by the applicant



Need for the DocumentEdit

  • All individuals, businesses, and enterprises that deal with tourism activities in Kenya are required to be registered by the Tourism Regulatory Authority (TRA) and obtain the applicable Tourism Registration certificate/license.
  • No person is allowed to engage in practice of tourism activities (business) unless such person/business has been registered and hold a valid tourism license issued by the Authority.



Information which might helpEdit

Enter other information which might help.


Other uses of the Document/CertificateEdit

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External LinksEdit

Kenya-Tourism Act


OthersEdit

More information which might help people.



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