Kenya - Book or Check for Driver Test Online (NTSA)

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Procedure

Successfully booking for a driving test is the second step towards obtaining a driver’s license in Kenya, after the applicant has completed the driving course. Driving test booking allocates the applicants the date, time, and location they would like to go for the driver examination. National Transport and Safety Authority (NTSA) Contact Details

Apply Online:
After the applicant has completed the driving course, he/she should apply for a driving test with the NTSA via the National Transport and Safety Authority (NTSA) Citizen Self-Service Portal.

Step 1: Log in to the NTSA Citizen Self-Service portal

1. Go to the NTSA Citizen Self-Service website and register for an account, or if you already have one, log into the portal.
2. To register with the NTSA Citizen Self-Service portal, follow the following steps;
3. Using a browser search the NTSA Citizen Self-Service website.
4. Select the kind of account you wish to register. To create a personal account, select “Individual” and then select the “citizen” option (As applicable).
5. Next, carefully type the serial number located in the top left corner of your ID card into the ‘ID Serial’ box. Do not input the ID number; rather, enter the serial number, then click on the “Verify” tab.
6. On the next window, accurately input all mandatory personal information before clicking the “send authorization code” option, a text message with a verification code will be sent to the registered mobile number.
7. Enter the code exactly as it appears on the message.
8. The last page will contain a second form with various fields to complete, including your email address and county of residence. To finally complete the registration, carefully fill out each field. Click “Next.”
9. You will receive a password from TIMS through text that you can use to access your account. Return to the homepage and select the “sign-in” link.
10. Press “get code” after entering the password that TIMS previously sent. Type this code in the space provided, then click “sign in.”
11. Once your account has successfully opened, locate and click on your name in the top right corner of the page.
12. There will be a drop-down menu. Select “Change Password” from the menu. Enter a password that you can remember, then type it in again to be sure.
13. If you are successful, you can now use and access every NTSA-TIMS service that is offered.

Step 2: Book a driving test with the National Transport and Safety Authority (NTSA).

1. On the next window, click the “Driving Licenses” button, then click” Learn more” next to Driving Test Application.
2. Click on “Apply now”, a page will be displayed requiring you to fill in the relevant information. Correctly fill in the information. Select your preferred test center, test location, date, and time, then click on the “Next” tab.
3. Choose “Payment method” and complete the payment. Payments can be made directly from the website portal (M-PESA) or to the bank. Just follow the instructions given.
4. Upon successfully completing your payment of Kshs. 650 then click on the “Complete” tab, and you will be redirected to the final page where you will be in a position of printing your Test Booking Certificate, which should be produced during NTSA driving center; in addition to the applicant identity card.

Note: Students/Applicants who fail their driving test can re-sit the driving test after 21 days

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Required Documents

• National identity card or birth certificate.

Office Locations & Contacts

National Transport and Safety Authority (NTSA) - Head Office
Physical Address:
316 Upper Hill Chambers,
2nd Ngong Avenue,
NairobiP.O Box 3602 -00506,
Nairobi, Kenya
Mobile Number: Safaricom: 0709 932 000/ Telkom: 020 6632 000
Safaricom Line: 0709 932 300 /Telkom Line: 020 6632 300
Email: [email protected]
Complains: [email protected]
Report corruption here: [email protected]

E-Citizen Queries:
Safaricom Line: 0709 932 300/Telkom Line: 020 6632 300
Website Link
NTSA TIMS Licensing
E- Citizen Portal

Eligibility

• Applicants who have completed the driving course are eligible to apply.

Fees

• The applicant is required to pay a driving test fee of Ksh 600. A convenience fee of Ksh 50 is also charged, totaling Ksh 650.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

• Maximum Processing Time for Test Booking: Immediate (Depending on whether details are available in the system).

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is dkisplayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since January 1908.

Required Information

• Full name of the applicant
• Date of Birth.
• City or country of birth
• Driving School name
• Driving Licence Category
• Residential Address
• Working Telephone Number

Need for the Document

• Successfully booking for a driving test is the second step towards obtaining a driver’s license in Kenya, after the applicant has completed the driving course. Driving test booking allocates the applicants the date, time, and location they would like to go for the driver examination.

Information which might help

Enter other information which might help.

Other uses of the Document/Certificate

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Kenya Traffic Act-2015

Others

More information which might help people.