Jamaica - Get Electricity Connection

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Procedure

Apply In-Person

1. To apply for connection of electricity in Jamaica, you should visit the Jamaica Public Service (JPS) office to submit your complete application at any of their offices or Through the JPS Customer Care Centre or Send an application to your Account Manager, if one is already assigned to your organization. You can view the JPS contact details via this link: Link
2. Before you apply for securing of connection of the electricity, you should complete all the electrical wiring work for your Facility or Development by the following steps:

   • Obtain the services of a licensed Electrician to either carry out the job of installing wiring for your new facility/building or to check, upgrade and rectify the existing wiring in your existing facility/development.
   • Now, the licensed Electrician will prepare the Government Electrical Inspectorate (GEI) Notice Form and ensure that the necessary sections of the form are accurately completed.
   • Then have your licensed Electrician pay the necessary inspection fees, through the Collector of Taxes who will submit the receipt to the GEI. This receipt must be duly signed by the licensed Electrician, who will also affix his/her Electrician License Number to the receipt.
   • Then the GEI and your licensed Electrician will agree on the inspection date. On that day the GEI inspector must have access to all areas of the building/site where electrical wiring exists for a thorough inspection
   • At the end of the inspection, an Electrical Inspection Report based on the results of the inspection will be issued to your licensed Electrician or his/her representative.
   • An Unsatisfactory report indicates faults or defects that must be corrected by the Electrician. A repeat of the inspection process will now be necessary and depending on that faults or defects may incur an additional fee to the GEI.
   • Hence a Satisfactory Report will allow you to start the process of getting your wiring connected to the JPS electric grid.
   • If the GEI inspector is satisfied that the installation has been satisfactorily completed they will issue you a certificate of approval within seven working days after the inspection and they will send a corresponding certificate to JPS authorizing that the installation is energized.

3. Once the electrical wiring has been installed or upgraded and has passed inspection by the GEI, you can proceed with your application to the JPS by contacting their Customer Care Centre or visit one of the Commercial Offices to make a preliminary request for the installation service. In addition, an application request can be sent to your Account Manager, if one has already been assigned to your organization.
4. Write an application letter requesting the connection of the electricity then prepare and attach all the required supporting documents mentioned in the “Required Documents” section below to the application form
5. Submit the complete application to JPS through their Customer Care Centre, or to their Commercial Offices.
6. Upon submission of your application, the Jamaica Public Service (JPS) will conduct its due diligence to verify your application
7. The JPS will review your application letter and the associated drawings and then they will send an inspector to inspect the site to determine that the site layout and the requirements have been met to supply you with electricity.
8. Once the JPS has proved that you meet the required standards for electricity connection, the JPS’ Engineering Team will determine the Final Estimate to be charged for the connection of electricity and you will be issued the invoice
9. Pay the required fee as mentioned in the invoice to the nearest JPS Customer Service Office and obtain the payment receipt
10. Once you have paid, the JPS will install external connection works which include meter installation and other equipment to ensure that electricity starts flowing. Then they will invite the Government of Jamaica Electrical Department (GEI) Office to inspect the above additional electrical work done on the power lines.
11. The GEI Officewill certifythe work and will notify you of the approval
12. You will then pay a security deposit to JPS. Note that this is refundable upon termination of the service being provided.
13. Then the JPS will proceed with the final meter connection and enable you to make use of electricity in your facility or premises

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Required Documents

• A Letter of Application:The application letter should include:
  • The address where service is required.
  • When the service is needed.
  • Name and contact details of person representing the company for the application
  • Load details on the major equipment to be used in your new/expanded facility and the rating in kilovolt amperes (kVA) or ampere (A) units.
• A Single-line Electrical Drawing (if applicable – JPS will advise), prepared, stamped, and signed by a Certified Electrical Engineer, indicating the loading, as well as, other details for any three-phase electrical service required
• Taxpayer Registration Number (TRN)
• Proof of Ownership/Lease Agreement
• Valid Identification - Passport, National ID, or Driver's Licence for the owner/applicant may be applicable in some cases
• Certificate of Incorporation
• The Government Electrical Inspection (GEI) Certificate

Office Locations & Contacts

Jamaica Public Service Company Limited6
Knutsford Boulevard, Kgn. 5
Customer Care Centre:
1-888-225-5577 (LIME)
1-888-935-5577 (Digicel)
Email: [email protected]

Customer Service Locations:

• KINGSTON AND ST. ANDREW SOUTH 7-9 East Parade KINGSTON Tel: 967-7080-4
  
• BLACK RIVER 5 Central Road Tel: 965-2218 Or 965-2272/2874
  
• SPANISH TOWN 17 Burke Road Tel: 984-3047-8 Or 984-2212
  
• PORTMORE Shop 1B Portmore Mall Tel: 988-8000-3
  
• SAV-LA-MAR 14 Great George Street Tel: 955-2653 955-4141 Or 955- 4139
  
• PORT ANTONIO Boundbrook Tel: 993-2619 Or 993-2848
  
• LUCEA Shop 2A Uptown Tel: 956-2326 Or 956-2423
  
• PORT MARIA 94 Stennett Street Tel: 994-2328 Or 994-2162
  
• MANDEVILLE 3 Villa Road Mandeville Tel: 962-8670-1
  
• ST. ANNS BAY 8 Royes Street Tel: 972-0345-8
  
• MAY PEN 18B Manchester Avenue Tel: 986-2391 Or 986-2230
  
• FALMOUTH 13 Wellington Street Tel: 954-3273 Or 954-4332
  
• MONTEGO BAY Baywest Shopping Center Tel: 952-4455-6 Or 952-3182 Or 952-5450-1
  
• KINGSTON AND ST. ANDREW NORTH 23 Ruthven Road Kingston 10 Tel: 929-2330-7
  
• MORANT BAY 9-11 Church Street Tel: 982-2307 Or 982-9424
  

Contact details and location Map: Link

Eligibility

• Companies and individuals who want the connection of electricity of the premises are eligible.

Fees

Fees details:Link

Validity

• Connection of electricity is valid forever unless the service is terminated by you or due to other reason

Documents to Use

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Sample Documents

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Processing Time

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Instructions

Line Extensions:

• In instances where JPS is required to extend or build a line, a site visit will be conducted to determine the extent of the work required. A quotation will then be provided along with a Project Proposal Document (PPD) for your approval, indicating the cost and project timelines. The JPS may require a contribution towards the construction cost. If applicable, you may opt to pay either 100% of the cost, which is refundable, or 50%, which is non-refundable.
  

Subdivisions, Townhouses, and Apartment Complexes:

• In the case of applications relating to subdivisions, townhouses, and apartment complexes, you will also need to present a site plan, proof of ownership, or authority to erect distribution infrastructures such as a copy of the title, power of attorney, and lease contract. JPS will also require a surveyor’s ID report/declaration, approval from the Municipal Corporation, and an electronic copy of the electrical distribution design in AutoCAD 2000 format.

Required Information

• The address where service is required
• When the service is needed
• Name and contact details of person representing the company for the application
• Load details on the major equipment to be used in your new/expanded facility and the rating in kilovolt amperes (kVA) or ampere (A) units.
• If applicable, a single line electrical diagram, prepared by a Certified Electrical Engineer, indicating the loading as well as other details for three-phase (3) service.

Need for the Document

• You need to go through a proper channel and meet all the standard required to obtain an electricity connection from the JPS

Information which might help

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Other uses of the Document/Certificate

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External Links

• Jamaica Public Service (JPS): Link
  

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