Jamaica - Apply for Water Connection

Advertisement

Procedure

Apply In-Person

1. To apply for water connection, you should submit your complete application to the National Water Commission (NWC). You can view the NWC contact details via this link:Link
2. Obtain the application form for water supply in-person from the NWC office or request through their email address. You can also download the application form from the NWC website: Link (Application & Contract for New Supply and Re-supply) or directly via this link:Link
3. Read and complete the application form accordingly then prepare all the required supporting documents for your application and attach them to the form
4. Once your application form and all supporting documents have been completed, signed, stamped, and certified where required, you will need to visit the Waste water Department in Kingston, or any NWC Customer Service Centre or Commercial Offices island-wide to submit your complete application
5. Once submitted, the NWC will provide you with the application receipt and proceed in conducting due diligence to verify the application
6. The NWC will review the application and all the associated drawings and supporting documents
7. Once the documents have been confirmed, they will conduct a site inspection on the proposed property to assess the feasibility of providing the service and to verify the information stated regarding the property. Note that this will be done within three working days from the date you submitted your application
8. Upon inspection, the NWC will determine the total cost for the processing of the water supply and issue you the invoice
9. With the invoice visit the nearest NWC Commercial office and pay the processing application fee
10. Then advise the NWC of the final date of the connection at least two weeks in advance of the intended time for effecting the connection.
11. On the advised date, the NWC will complete the installation and determine the actual cost which will be applied to your account
12. You will then be issued your water supply account details
    

Note : That the applications must be made by the owner of the premises, however, if you are unable to apply by yourself, you can appoint a representative to complete the process on your behalf, however, the person applying on your behalf must present an authorization letter signed by you and witnessed by a Justice of the Peace (JP), Senior Police Officer at the rank of Corporal or above, Attorney-at-Law, Notary Public and/or Secretary of State. If the request is on behalf of a company, the letter must be on the company’s letterhead and the company’s seal affixed.


Apply Online

1. You can submit your application online by visiting the NWC website:Link
2. Select “APPLY FOR SUPPLY/RESUPPLY” to be directed to the required documents and instructions page
3. Read the provided information and make sure you have all the required documents
4. Click on the “Apply for Permanent Supply” hyperlink to proceed to the online application form.
5. Complete all the sections of the online form and then submit
6. You will then be notified with NWC of your application progress and you will be required to submit the supporting documents to the NWC office
7. Once submitted, the NWC will provide you with the application receipt and proceed in conducting due diligence to verify the application
8. The NWC will review the application and all the associated drawings and supporting documents
9. Once the documents have been confirmed, they will conduct a site inspection on the proposed property to assess the feasibility of providing the service and to verify the information stated regarding the property. Note that this will be done within three working days from the date you submitted your application
10. Upon inspection, the NWC will determine the total cost for the processing of the water supply and issue you the invoice
11. With the invoice visit the nearest NWC commercial office and pay the processing fee
12. Then advise the NWC of the final date of connection at least two weeks in advance of the intended time for effecting connection.
13. On the advised date, the NWC will complete the installation and determine the actual cost which will be applied to your account
14. You will then be issued your water supply account details

Advertisement

Required Documents

• Complete application form
• Proof of Property Ownership:
  • Letter from Lawyer with volume and folio number - Attorney’s Stamp must be affixed to letter and must be signed by Attorney. This letter must not be older than six months.
  • Title - Where a photocopy of the title is being used, it must be stamped and certified to be a true copy of the original by the Titles Office. The certified copy must not be older than six months.
  • Letter from mortgaging companies e.g., NHT, HAJ, VMBS, JNBS, etc. The letter must include the volume and folio numbers where available and the letter must be signed by the Legal Counsel of that institution or such other authorized person.
• For open lots approved building outline from the Parish Council is required.
• Numbering Certificate from the Parish Council.
• Valid Identification i.e., Passport, National ID, or Driver's License.
• Tax Registration Number (T.R.N)
• Payment receipt
• The Certificate of Incorporation for companies
• Tax Compliance Certificate (TCC) for companies
• Authorization letter for representative

Office Locations & Contacts

The National Water Commission
Wastewater Department
4 Marescaux Road
Kingston 5
Jamaica, W.I.
Tel: 1 (876) 733-5530/929-5430
Fax: 1 (876) 926-1329
Email: [email protected]
Website: Link
Monday– Thursday: 8:30 am – 5:00 pm 
Friday: 8:30 am – 4:00 pm
Contact Details:Link

Corporate Office
5th Floor, Sagicor Building
28-48 Barbados Avenue
Kingston 5
Jamaica, West Indies.
Tel: 876-929-5430
Fax: 876-926-1329
Email: [email protected]
Corporate & Operations Offices
Opening Hours:Monday - Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 4:00 PM

Eligibility

• Individuals and companies who want the water to be connected to their property are eligible to apply

Fees

• A deposit on installation cost is required:
  • $16,000.00 for ½ inch connection where the supply is not laid up
  • $10,000.00 for supplies already laid up.
• An estimated cost will be determined for connections over half (1/2) inch.
• Method of payment accepted is cash, manager's cheques or debit/credit cards, and banker's guarantee
• Cost is determined after the installation is completed and the difference in cost will be applied to the account.

Validity

• Connection of water is valid forever however the contract can be terminated

Documents to Use

• Application form: Link

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• The application will be processed within 28 working days

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• During the preparation of the design and engineering drawings for your development, the construction documents must include a proposal for the supply of sufficient portable water, including water for fire fighting purposes and ensuring maximum service pressures.

Required Information

• Owners information
• Applicant’s details
• Billing or mailing information
• Purpose of application
• Description of property
• Signature and Date

Need for the Document

• The application is necessary to get water connection since water is an essential requirement

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

• NWC: Link

Others

More information which might help people.