Wikiprocedure

Ivory Coast - Replace Lost or Damage National Identity Card (CNI)

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ProcedureEdit

Apply In-Person

  1. Report the incident to the police
    • Report the stolen or loss of your national ID card to the police station in the area in which you lost the card, and if you do not remember where exactly, report to the nearest station. You will be issued with a replacement request notice/certificate of lost/stolen from the police.
  2. Purchase stamp
    (i) Applicant are required to purchase a stamp, via the ONECI website, which will allow you to go to an ONECI enrolment centre and have yourself enrolled.
    (ii) Visit the ONECI website portal linkon buy a stamp option, you will be redirected to the next page.
    (iii) Fill out request form accurately (full name, date/place of birth, mother’s name, type of request select “Renew CNI”, email address) then click on “Buy now “tab.
    (iv) Then click on “PAY “ and make the payment via online through the entity listed on the site i.e.(Orange Money, Moov Money, MTN Mobile Money, Visa, MasterCard) then click on “payer “tab.
    (v) Print your receipt and a copy will be sent to your email inbox.
  3. Visit the enrolment centres
    (i) Visit the ONECI enrolment centre near you with the supporting documents (listed below) and express your interest.
    (ii) Present the receipt to the ONECI enrolling agent, after verification you will be enrolled and issued with a receipt.
    (iii) Collect the application form and Read through it carefully as it contain different section, then fill it and then confirm that the information are accurate and Sign it.
    (iv) If you do not remember your lost CNI number, you will be required to fill the identification sheet, to be able to be enrolled with the Kits-mobiles team.
    (v) Pick the control ticket number and wait for your turn.
    (vi) Submit the completed form along with the supporting documents to the attending officer for verification and processing.
    (vii) Your biometric data (finger print and photo) will be taken on site.
  4. Collecting your ID card
  • You will receive an SMS once your national identity card is available for collection, revisit the ONECI enrolment centre and claim your ID card.
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Required DocumentsEdit

  1. A photocopy of the Identity card (If available)
  2. Receipt for payment of the stamp
  3. Identification sheet (if applicable)
  4. The original enrolment receipt
  5. Report the loss/stolen of your national ID card
  6. Any other documents that may be requested by the ONECI.

Office Locations & ContactsEdit

ONECI
Call center (+225)20307940
Toll free no. 1340
Email: [email protected]
ONECI Enrollment center agency contact link enrollment centers

Website:website

EligibilityEdit

  • Ivorian citizen who has have their CNI, lost/stolen or damage

FeesEdit

  • Stamp fee 5000 FCFA

ValidityEdit

  • The CNI card is valid for 10 years and renewable afterwards

Documents to UseEdit

Please attach documents that can be used by people. e.g. links

Sample DocumentsEdit

Please attach sample completed documents that would help other people.

Processing TimeEdit

  • If all the requirements have been met, the CNI card process shall be carried out within a period of 45 days of the receipt of the application.

Related VideosEdit

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required InformationEdit

  1. Full name of the applicant
  2. Residential address
  3. Date of birth
  4. Place of birth
  5. Indigenous community/tribe to which the applicant belongs
  6. Place of origin
  7. Occupation/profession
  8. Spouse’s name
  9. Parents name, nationality, tribe and clan.
  10. Police report
  11. Details of the lost/stolen/damage CNI

Need for the DocumentEdit

  • An identity card is an official document which allows a natural person to prove his identity and his Ivorian nationality. It allows entry into certain countries without having to acquire a passport
  • The CNI demagnetized card contain an electronic chip that is encoded with the holder information. Issuable to all Ivorian citizens and valid for ten years from the date of issue.

Information which might helpEdit

Enter other informations which might help.

Other uses of the Document/CertificateEdit

  1. Opening a bank account /making financial transactions/request for a loan
  2. Applying for a passport
  3. Enrolment in an higher educational institution
  4. Apply for marriage or death certificate
  5. Register a mobile SIM card.
  6. Apply for a drivers licence
  7. Apply for a voter’s card etc.

External LinksEdit

OthersEdit

More information which might help people.


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