Ivory Coast - Pay Water Bills

Advertisement

Procedure

APPLY IN-PERSON
Payment by cash

1. Visit any Ivory Coast water distribution company (SODECI) agency office nearby, with the water bill invoice and the amount to be paid indicated on the invoice
2. Approach the payment services counter and submit the invoice bill and the recommended amount in cash to the attending official.
3. Who will verify the amount to be paid through their computer system and if the amount is in order, he/she will clear your bill and issue you a receipt confirming the payment immediately.

Payment by cheque

1. You can pay your bill to SODECI by check. To do this, simply complete the check and indicate on the back of the check your telephone contact and address.
2. You must then put the check and photocopies of the relevant invoices in the check box located at your SODECI agency available 24 hours a day.
3. You must return to the agency within 48 hours to collect your payment receipt.

Payment by Bank direct debit

1. Visit any Ivory Coast water distribution company (SODECI) agency office nearby and collect a debit form in three (3) copies and fill them accurately.
2. A duly signed copy to be deposited at SODECI headquarters, another copy to your SODECI branch and finally a copy to your bank.

Payment by Electronic method

• The SODECI has partnered with other private payment service entities that offer online payment method and easy access, In order to improve the quality of service to customers and the efficiency of bill payment 24/7 regardless of geographic location. Such entities include Ecobank, BNI, Banqueatlantique, MTN, Orange money, NSIA Banque, SGBCI.

Note

• Please use the link below as guideline to select the preferable online payment method you prefer, from the entities listed under the Electronic methodabove;link

Advertisement

Required Documents

1. Invoice of water bill
2. Payment of Amount indicated on the invoice bill either in cash, draft cheque

Office Locations & Contacts

SODECI SA (Société de distribution d'eau de la Côte d'Ivoire)
Headquarters: 1, Avenue Christiani, Treichville, Abidjan
Address: 01 BP 1843 Abidjan 01
Customer relations center: 175
Telephone: (+225) 21 23 33 00
Website:website
SODECI Agencies Branches contact link: contact details

Eligibility

• All services subscribe of the SODECI

Fees

• Amount indicated on the Water bill

Validity

• Invoices are payable upon receipt and at the latest before the deadline indicated on the water bill.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• Immediately after receiving payment of the service fees

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• If the invoice are not paid by the deadline, a penalty (fine) of an addition fees equivalent to one tenth of the amount on the invoice will be imposed to the next water bill.

Required Information

1. You will require the water bill details e.g. amount
2. The name of the consumer
3. The account Number of the consumer
4. The contact address and physical location
5. Working telephone line or Mobile number

Need for the Document

• Payment of your water bill on time enables one to enjoy water services, failure to pay your water bill in time will led to disconnection of the water at your Residential or business premises.

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

• Water bills can be used to proof residence

External Links

• (SODECI)

Others

More information which might help people.