Ivory Coast - Apply for a Duplicate Residence Permit

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Procedure

Apply In-Person

1. Obtain affidavit and police abstract

   (i) You should start by visiting a police station to report the loss/damage of the resident card immediately.You are also to acquire a police abstract from the police authorities which is a prerequisite to making the application.

   (ii) You are also to swear an affidavit of the circumstances surrounding the loss, theft, mutilation or damage. You are to attach this affidavit with your application.

2. Book an appointment

   (i) Applicant should visit the ONECI website portal, (link below ) then click on “click here “ on the page to schedule an appointment with the VFS Global Schedule an appointment

   (ii) You will be redirected VFS Global website page, login if you have an account, if you don’t click on “New user” to register an account.

   (iii) New user registration page, will be displayed, fill out all mandatory fields, captcha the security details then click on “submit” tab.

   (iv) If the account registration is successful, you will be redirected to the next page, login to schedule the appointment.

   (v) Login by entering your email, password then captcha the security details then click on “continue” tab.

   (vi) Booking appointment page will then be displayed, select “schedule Appointment “under actions, Fill out all mandatory fields, then click on “continue” tab.

   (vii) Summary details page will be displayed, verify all the information are in order then click on “submit” tab.

   (viii) Take a Print out of your appointment confirmation letter, which is to be presented at the main entrance gate of the Application Centre.

   (ix) Alternative you can call the Resident Card Application center(+225)20004876 and book an appointment.

3. Visit the Resident Card Application center

   (i) Applicants are advised to arrive at the Resident Card Application center about 15 minutes before the time of your appointment to go through security checks.

   (ii) You will be issued with a token number at the entrance.

   (iii) Express your interest at the service desk, you will be issued with an application form, read carefully through it and fill it accurately.

   (iv) Sit and wait at the waiting area for your token number to be called.

   (v) Submit the completed application form along with the supporting documents (listed below) to theVFS officer for verification.

   (vi) If the VFS official is satisfied that all the documents are in order, your application will be accepted for filing.

   (vii) If the content of your application does not match with the list of documents (missing documents), your application will not be accepted, leave the Application Centre to complete your application, and return another day, after booking another appointment.

   (viii) Make payment of the service fees at the cash counter and you will be required to state verbal the method you wish to retrieve you’re the resident card if approved at an additional cost (Optional service fees) check under fees for more information.

   (ix) After paying the service fees, you proceed to the biometric booths. Your picture will be taken, and your fingerprints will be collected.

   (x) After the submission of the application at the VFS, it will be forwarded to the National Identification Office (N.I.O.) for processing and decision making.

4. Collect your resident card

   (i) If your application is approved, you will be notified of the outcome via the notification method you had opt for i.e. via email or SMS on the cell phone number you had provided.

   (ii) Visit the VFS office to claim your card, either in person or through a representative with the following documents.

   (a) A proof of identification;

   (b) The payment receipt handed over by the Centre on the submission day.

   (c) A letter of authorization signed by the applicant ( in case of representative )

5. If you have opted for the return of your resident card by courier service, your resident card will be sent to you, via the postal address you had provided

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Required Documents

1. A copy of the identity page of the passport or consular card
2. The original of the loss declaration
3. A copy of the old resident card (if possible).

Office Locations & Contacts

RESIDENT CARD APPLICATION CENTER
Derrière le Commissariat DU 12éme Arrondissement de Police.
2 Plateaux Vallons - Cocody Abidjan.
Telephone: +225 20004876
Email: [email protected]
Working Hours:
To submit an application:
From Monday to Friday 08:00 to 02:00
Except on public holidays

To collect a processed application:
From Monday to Friday 03:00 to 04 :00
Except on public holidays

ONECI
Call center (+225)20307940
Toll free no. 1340
Email: [email protected]
ONECI Enrolment centre agency link

• list of centers
  

Website:Website

Eligibility

• Foreigner whose resident card/permit has been stolen/lost/damaged can apply.

Fees

CATEGORY OF APPLICANT
Non-ECOWAS Nationals 300,000 ; SERVICE FEE (AMOUNT IN FCFA, INCLUSIVE OFVAT)
French Nationals 150,000 ; SERVICE FEE (AMOUNT IN FCFA, INCLUSIVE OFVAT)
Religious & co-operant 35,000 ; SERVICE FEE (AMOUNT IN FCFA, INCLUSIVE OFVAT)

Optional service fees

• REFER : VFS Premium Services Additional sevices
  

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

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Processing Time

• If all the requirements have been met, the resident card process shall be carried out, in seven (7) working days after the receipt of the application.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information

1. Name of the applicant
2. Age/gender
3. Date/place of birth
4. Nationality
5. Nationality code
6. Passport/consular card details
7. Contact details
8. Residential address in ivory coast
9. Professional
10. Parents names
11. Date of appointment
12. Details of the lost resident permit

Need for the Document

• A Resident card is a Permit /document that allow its holder to stay in a country of which he or she is not a citizen.
• Foreigners are required to have a valid resident card so as to be able to reside in Ivory Coast legally

Information which might help

Enter other informations which might help.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

• ONECI
• Resident permit information

Others

More information which might help people.