Ethiopia - Get Internet Connection and Pay Internet Bills

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Procedure

Apply In-Person:

1. The application form for getting an internet connection and the form for paying internet bills in Ethiopia is available in the Ethio Telecom Office (Telecommunications Service Provider) contact link
2. Applicant should fill-in all the necessary details in the application form.
3. Applicant should make sure to carry all the documents that are mentioned under the “Required Documents” section of this page (Both photocopies and Originals).
4. While submitting the document, the applicant should attach the photocopies of the documents (whichever is necessary) along with the application form.
5. The fee for this process depends on the type of internet connection chosen by the customer.
6. After the application is viewed by the concerned authorities, the installation process takes place within 2-3 days.
   

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Required Documents

The documents that are required for the application process are listed below:

• ID Proof
• Address Proof
• Salary slip (if necessary)
• Mobile Number
  

Office Locations & Contacts

Location: Addis Ababa
Address: Ethiopian Road Transport Authority,
Addis Ababa, Ethiopia.
Ph No: +251115516166
Contact link

Eligibility

• Applicant must be residing in Ethiopia.
• Applicant must be 18 years old or more.
  

Fees

The fee for this process depends on the package chosen by the customer as discussed below:

• Landline Process – Installation fee is 156 Birr and the monthly fee is 60 Birr.
• EDVO Internet Method – Installation fee and the monthly fee is based on the GB chosen by the customer.
• ADSL Internet Package – Installation fee and a monthly fee of 400-700 Birr based on the plan chosen by the customer.
  

Validity

• This process is valid as long as the customer pays their bills regularly.
• The validity depends on the package chosen by the customer – for 6 months, 3 months, a year or each month.
  

Documents to Use

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Sample Documents

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Processing Time

2-3 days.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Always clear your internet bills to avoid disconnections.
• Choose the easier and appropriate mode of payment for you to clear your internet bill.
• Ensure that payment is made at the right place to avoid fraud.
• Ensure that you receive a receipt for any payments made regardless of the form of payment.
  

Required Information

• Name and contact address of the customer
• Property reference number of the customer
• Amount of money to be paid
• Physical location of customer
  

Need for the Document

This document is necessary for getting Internet Connection in Ethiopia.

Information which might help

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Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

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