Djibouti - Payment of Water Bills

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Procedure

How to apply
Customer’s subscribers with the National de i’Eau et de I’Assainissement de Djibouti (ONEAD) upon receiving monthly water bill for service rendered by the company are required to pay for their water bill in time through the following methods of payment.
In-Person Process
Over the counter

1. Visit the National de i’Eau et de I’Assainissement de Djibouti (ONEAD) branch office near you,with water bill invoice and the amount to be paid indicated on the invoice
2. Approach the services counter and submit the invoice bill and the recommended amount in cash or cheque Draft to the attending official
3. Who will verify the amount to be paid through their computer system and if the amount is in order he/she will clear your bill and issue you a receipt confirming payment

Via the bank

1. Visit a bank near you and request for the account number for the National de i’Eau et de I’Assainissement de Djibouti (ONEAD) deposit the subscribed amount indicated on the invoice bill and please indicate your electricity personal account number, and your full names.

Online process
E- Banking (ATM)

1. If you have an account with the following banks CAC Internal Bank, East Africa Bank, EXIM Bank Djibouti, BCIMR, SALAAM Africa Bank you may also pay your bill through any of these banks *Automatic Teller Machines (ATMs).

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Required Documents

• Monthly water bill
• Required amount as indicated on the electricity bill
• Debit/ credit card

Office Locations & Contacts

National de i’Eau et de I’Assainissement de Djibouti (ONEAD)
Telephone: +253 21353107
Email address: [email protected]
Website: Link
Other branch contact: Link

Eligibility

• All Customer’s subscribers with (ONEAD) water company in Djibouti.

Fees

• Amount to be paid is indicated on the monthly water invoice

Validity

• The bill is valid for one month

Documents to Use

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Sample Documents

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Processing Time

• Immediately upon payment of the bill

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

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e.g. The state office holds birth records since january 1908.

Required Information

• Name of the applicant
• water Meter number
• Amount to be paid
• Account number

Need for the Document

• To avoid Water disconnection in one’s premise or business residence by the Djibouti water Company (ONEAD), customers are advised to pay their water bill on time.

Information which might help

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Other uses of the Document/Certificate

• Water bills can be used as proof of residences

External Links

(ONEAD)

Others

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