Canada - Apply for Replacement Permanent Resident Card (PR Card)
This application is for people with permanent resident status in Canada, who are applying for their replacement of a Permanent Resident (PR) card that has been lost, stolen or damaged.
The applicant must be a previous owner of a Permanent Resident (PR) card.
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- Read the instruction guide thoroughly and then fill out each of the applicable forms.
- The forms are specifically designed with questions that will assist the processing of your application.
- If you are applying to replace a damaged card, send the damaged card with your application.
- If you receive your new Permanent Resident card by mail, you must destroy your previous card.
- If you are instructed to attend an interview at a local CIC office to pick up your new card, you must bring your existing card with you, along with the originals of documents included in your application.
- Personal Details
- Immigration History
- Personal History
- Residency Obligation
- Declaration of Applicant
- Solemn Declaration Concerning a Lost, Stolen or Damaged PR Card
- Gather documents.
- Complete the application.
- Pay the fees.
- Mail the application to:
Case Processing Centre — PR Card
P.O. Box 10020
SYDNEY, NS B1P 7C1
Case Processing Centre - PR Card
47-49 Dorchester Street
Application Form for Permanent Resident Card:
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- Application Form for Permanent Resident Card(fully completed and signed)
- Supplementary Identification Form http://www.cic.gc.ca/english/pdf/kits/forms/IMM5455B.pdf
- One (1) primary identity document
- your valid passport or travel document or
- the passport or travel document you held at the time you became a permanent resident (including your passport’s page that was stamped when you arrived in Canada and became permanent resident), or
- the certificate of identity or travel document issued by the Minister of Foreign Affairs of Canada or a foreign country.
- Note: The copy should show the document type and number, issue and expiry date, your name, photo and date of birth.
- Under exceptional circumstances, if it is impossible for you to obtain any of the above you must provide a:
- copy of any identity document issued outside Canada before you came to Canada or
- statutory declaration signed by you attesting to your identity and a statutory declaration also attesting to your identity signed by:
- a person who knew you before you came to Canada (such as a family member) or an official of an organization representing people from your country of nationality or former residence.
Format: Clear and legible photocopy
- Two (2) secondary identity documents
- your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) or
- your valid provincial driver’s license or valid provincial photo-identity card or
- your valid University/College photo student card or
- your most recently issued Income Tax assessment issued by the Canada Revenue Agency
- Additional documents of proof of residence in Canada in the past five (5) years
Include the following with your application:
- Photocopies of all pages of all passports you held in the past five (5) years (if your stamps are not in English or French, please have them translated, see section on Translation of documents), and
A copy of one of the following:
- Other Income Tax assessments issued by Canada Revenue Agency within the past five (5) years, or
- transcripts from a recognized post-secondary institution in Canada verifying attendance within the past five (5) years or
- for all school-aged children, written records verifying attendance within the past five (5) years.
Note: If you are unable to provide two secondary identity documents or proof of residence as described above, include a signed and dated statutory declaration clearly explaining the reasons why.
- Two (2) photos placed in a small envelope (no staples or paper clips)
- Copy 2 of the Receipt form showing the amount paid
Other required documents
- If you are under the age of 18: a photocopy of your birth certificate, adoption order or legal guardianship document and school records;
- Proof of residency requirements if you were outside Canada for 1095 days or more in the past five years.
- Translation of documents.
- Preferred payment method is online.
- You can pay your fees on line if you have:
- a credit card (Visa, Mastercard or American Express)
- access to a computer with an Internet connection
- a valid e-mail address
- access to a printer (you will need to print the receipt)
- If you do not wish to pay using the Internet, payment must be made at a financial institution in Canada. The financial institution will let you know what method of payment it accepts. There is no banking charge to pay at a financial institution.
Explain the time until which the certificate/document is valid. e.g. Birth Certificate Valid Forever
Please attach documents which can be used by people who would like to follow this procedure.
Please attach sample completed documents which would help other people who would like to follow this procedure.
78 Calendar days
Note:If you live inside Canada and if it has been longer than the time shown above since you applied, please contact the Call Centre. Call Centre agents cannot speed up the process of your application or make decisions on your case.
- Within Canada
CIC Call Centre: 1 888 242-2100 (toll-free)
Hours of operation:
Monday to Friday 8 a.m. to 4 p.m., your local time If you are deaf, deafened or hard of hearing, or you have a speech impediment and use a text telephone, you can access the TTY service from 8 a.m. to 4 p.m. your local time by calling: 1-888-576-8502 (in Canada only).
- Outside Canada
Contact a visa office at a Canadian:
High Commission or
Consult the local phone pages or the CIC website for addresses, phone numbers and website addresses
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Videos explaining the procedure or to fill the applications. Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites. Please remove the "&" inside the tags during implementation. Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, sevenload, viddler, vimeo, youku, youtube width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed. e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M".
Checking application status on line
You can check the status of your application on-line by doing the following:
- Go to the CIC website.
- Select Check application status.
- Follow the instructions provided.
Note: Your application status will only appear on-line once the application is received and the initial review by CIC is completed.
Please explain what are other uses of obtaining this document/certificate. e.g. Birth Certificate can be used as proof of identity.
More information which might help people.