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Caloocan - Replace a Lost or Stolen or Damaged Passport

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ProcedureEdit


This procedure explains various ways to Replace a Lost or Stolen or Damaged Passport in Caloocan.

Apply OnlineEdit

  1. Here are the procedures on how you can replace a lost, stolen or damaged Philippine Passport online. First, you will need to book an appointment using DFA’s Passport Appointment System. Click this - LINK.
  2. To begin, click the “Schedule an Appointment” button.
  3. Read the Terms and Conditions page. After reading, proceed with the booking process by clicking the “START INDIVIDUAL APPOINTMENT” button. NOTE: Option to book an appointment for a group is also available.
  4. The appointment page will open. Here you will be asked to indicate where you would like to process your application. Make use of the drop down menus to select your region and country. For applicants in the Philippines, you don’t need to change anything as the default setting is already set locally (DFA sites within the Philippines).
  5. Next, indicate the specific DFA site where you would like to process your application. Use the drop down menu and scroll through different DFA offices.
  6. After selecting a DFA site, click the “NEXT” button.
  7. Next, you will have to set a date and time for your appointment. If you notice, the calendar is set to show the current month and year. In case you would like to apply for a different month or a different year just click on the month and the year text.
  8. Once you have set a date and time for your appointment, tick the captcha box and then click the “NEXT” button
  9. Complete the Personal Information Form.
  10. After you have finished filling out the Personal Information Form click the “NEXT” button. Next, you will need to fill out the Family Information Form. Again, once you're done, click the “NEXT” button.
  11. On the next page, you will be asked what type of application you are applying for. Since you are applying to replace your lost or stolen passport, select the application type as “Lost” from the drop down menu.
  12. Complete the rest of the form. You will need to provide your old passport number, the date it was issued and the issuing authority. You will also need to state the basis of your Philippine citizenship and designate an emergency contact person. Click "Next" after.
  13. Now, enter your contact information. Click "Next" after.
  14. You will be taken to the Information Review page. Go over your application once more before finally submitting it for processing. Make sure that you double check everything (specially your name) because the DFA will exactly use the data that you have encoded when they process and print your passport.
  15. When you finish reviewing your application, tick the captcha and consent boxes, and then, click the “CONFIRM” button to finally submit your application to the DFA.
  16. Now, you are done with the first part of the application process which is setting up an appointment with the DFA. DFA will email you a copy of your completed form. Print and bring that form with you on the day of your appointment along with all the other required documents.

Note: To help you better understand the online process, go check out Philippines - Online Replace Passport. The procedure contains images (screenshots) and a step by step guide on how to navigate DFA’s Passport Appointment System.

Apply In PersonEdit

  1. After you have set up your appointment with DFA online, to complete the replacement process you need to go to your selected DFA office or branch and submit your request in person.
  2. On the day of your appointment, print and bring with you the form which DFA emailed to you. If possible arrive at least 30mins before your scheduled appointment.
  3. Get a queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your number to be called.
  4. Once called, present all documents for review by the officer.
  5. Pay the applicable passport processing fees plus penalty.
  6. After payment, proceed to the Encoding Section for data capturing. This is the last part of the process. You can personally pick up your new passport once it’s ready or, you can also have it delivered to your home (optional).
  7. When you collect your new passport don't forget to bring the Official Receipt.
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Required DocumentsEdit

Basic requirements:

  1. Accomplished Application Form
  2. Original and photocopy of Philippine Statistics Authority (PSA) Authenticated Birth Certificate on Security Paper. Note: If photocopy of the applicant's last issued passport is available, the Birth Certificate is no longer needed.


Additional requirements:

  1. Lost Valid ePassport:
    • Police Report in English (Original and photocopy)
    • Affidavit of Loss in English(Original and photocopy)
  2. Lost EXPIRED ePassport (it is like you are applying for a NEW passport):
    • Affidavit of Loss in English (Original and photocopy)
  3. Mutilated or damaged passport:
    • Affidavit of Explanation
    • The applicant's mutilated/damaged passport

Office Locations & ContactsEdit

Department of Foreign Affairs
Address:
2330 Roxas Boulevard, Pasay City, Philippines
Telephone:
(632) 834-4000
(632) 834-3000

Philippine Embassies and Consulates General
NCR Satellite and Regional Consular Offices Directory


DFA NCR-East
7F Building C, SM Megamall,
Mandaluyong City
T: 570-3230
570-3231


DFA NCR-Central
Level 1 Lingkod Pinoy Center,
Robinsons Galleria,
Quezon City
T: 631-0806
F: 631-0700


DFA NCR-West
5th Floor, SM City Manila,
Conception St. Manila
T:536-9994
536-9995

EligibilityEdit

  • Filipino citizens who lost their Philippine passport (valid or expired)
  • Holders of damaged passports.

FeesEdit

  • Regular – Php 950.00
  • Expedite – Php 1,200.00
  • Penalty for Lost and Mutilated ePassport – Php 350.00


Notes:

  • For passports applied overseas, please see the consular fees stated in the Philippine Embassy or Consulate websites. The cost can be around $60.00.
  • Delivery fee not yet included and it may vary depending on the location.
  • Additional convenience fee for online epayments may be charged per applicant.

ValidityEdit

  • Passports issued to Filipinos 18 years or older: 10 years
  • Passports issued to Filipinos under 18 years: 5 years

Documents to UseEdit

Please attach documents which can be used by people who would like to follow this procedure.



Sample DocumentsEdit

Please attach sample completed documents which would help other people who would like to follow this procedure.



Processing TimeEdit

It will take about twelve (12) working days for your application to be processed. The expedited process takes 6 (within Metro Manila) to 7 working days (outside Metro Manila).

Note: Additional 15 calendar days clearing period for Lost Valid Passports.

Related VideosEdit

Videos explaining the procedure or to fill the applications. 
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Please remove the "&" inside the tags during implementation.
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e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M".



InstructionsEdit

  • You can file your request to replace your lost/stolen or damaged Philippine passport at the main office of the Department of Foreign Affairs in Manila, any branch offices of the DFA located in certain cities around the Philippines, and Philippine embassies and consulates.
  • The application process is in two parts. First, you need to book an appointment with DFA online. And second, to complete the procedure you will need to go to the DFA office in person.

Required InformationEdit

  • Full Name
  • Gender
  • Date of Birth
  • Place of Birth
  • Nationality
  • Fathers Name
  • Mothers Name
  • Telephone & Mobile Number
  • Residential Address

Need for the DocumentEdit

A passport is used to verify one's country of citizenship. Not just for traveling purposes, but you may also present your passport as proof of your identity.

Information which might helpEdit

Enter other informations which might help



Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External LinksEdit

Department of Foreign Affairs

OthersEdit

More information which might help people in Caloocan can be listed here.


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