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Caloocan - Replace Lost or Stolen Government Service Insurance System (GSIS) eCard

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ProcedureEdit


This procedure explains various ways to Replace Lost or Stolen Government Service Insurance System (GSIS) eCard in Caloocan.

Apply In PersonEdit

Lost GSIS eCardEdit

  1. Here's how you can replace your lost GSIS eCard. First thing that you should do is call or send an email to your Servicing Branch (the one who issued your card) and inform them that your eCard Plus is missing. They will then block your account to prevent others from using it.
  2. Next, you need to go to a notary public and execute an affidavit of loss. The notary public will ask you a few questions like your name, address and details about your lost card (when was the card lost and the issuing bank). You will also be asked to present a valid ID to confirm your identity and pay the notarial fee.
  3. Now that you have an affidavit of lost you can go to your servicing branch and fill out an eCard replacement form.
  4. Submit the completed eCard replacement form to the bank personnel together with the affidavit of loss.
  5. Your servicing branch will text or email you to notify you when can get your new eCard Plus.
  6. Collect your new card from the servicing branch where you applied.

Forgotten/Lost PINEdit

  1. You can also ask for your eCard to be replaced in case you forgot or lost your PIN. You need to go to your servicing branch to file your request.
  2. Complete and submit an eCard replacement form.
  3. Your servicing branch will text or email you to notify you when can get your new eCard Plus.
  4. Collect your new card from the servicing branch where you applied.

Damaged GSIS eCardEdit

  1. Here's how you can replace your damaged GSIS eCard. You need to go to your servicing branch to file your request.
  2. Present your damaged eCard.
  3. The branch personnel will ask you to fill out an eCard replacement form.
  4. Submit the completed form and pay the corresponding replacement fee.
  5. Your servicing branch will text or email you to notify you when can get your new eCard Plus.
  6. Collect your new card from the servicing branch where you applied.

Apply OnlineEdit

Replace Expired GSIS eCardEdit

  1. This method is only available for eCard Plus holders based abroad. To start the replacement process, send an email request for Skype Video Call Conference to [email protected].
  2. Wait for confirmation of schedule from the pensionglobal mailbox.
  3. On the date of your appointment please have your ecard Plus and/or scanned/photo copy of ecard Plus/UMID and/or 2 Valid IDs or Passport ready. Also, make sure that your computer is positioned in a well-lit area.
  4. Log in to your Skype username/account at least 15 minutes before your scheduled time. Wait for a call from GSIS using these following Skype username/accounts: gsis.global1 / gsis.global2 / gsis.global3 / gsis.global4 / gsis.global5 / gsis.global6.
  5. During the video call, an interview will be conducted by GSIS Skype Interviewers for the processing of eCard Plus replacement.
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Required DocumentsEdit

  • Accomplished eCard Plus replacement form.
  • Affidavit of Loss (if applicable)
  • Damaged or expired GSIS eCard

Office Locations & ContactsEdit

Government Service Insurance System
Financial Center, Pasay City
Metro Manila
Branches

GSIS CALL CENTER NUMBERS:
Landline (Metro Manila ) 847-4747
Globe Toll Free Number: 1-800-8-847-4747 (free from both Globe landline and mobile phone)
PLDT/Smart Toll-Free Number: 1-800-10-847-4747 (free from PLDT landline: a flat rate of P8.00/per call from mobile phone)

Email
GSIS Email Address: [email protected]
eCard process, ARAS, ecard activation or replacement of expired ecard: [email protected]
Misplaces/lost eCard/Personal Identification Number of UBP issued eCard: [email protected]
Other concerns: [email protected]


Land Bank of the Philippines
Telephone Number : (02) 8-405-7000
Domestic Toll Free: 1-800-10-405-7000
Email Address: [email protected]
Fax Number: (632) 8-528-8408

Business Address:
32/F, LANDBANK Plaza
1598 M.H. del Pilar Dr. J. Quintos St.
Malate, Manila
Branches


Union Bank of the Philippines
24-Hour Customer Service
Metro Manila: (+632) 8841-8600
PLDT domestic toll free: 1-800-1888-2277
International toll-free: (IAC) + 800-8277-2273
Email Address: [email protected]

Head Office Address:
UnionBank Plaza Bldg.,
Meralco Ave. corner Onyx St.,
Ortigas Center, Pasig City, Philippines
Branches

EligibilityEdit

  • GSIS members and pensioners.
  • You can request a replacement GSIS eCard in case you lose or damaged your card. You can also ask for a new one if you forgot or lost your PIN.

FeesEdit

Explain the fees structure which is required for obtaining the certificate/document.

ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to UseEdit

Please attach documents that can be used by people. e.g. links

Sample DocumentsEdit

Please attach sample completed documents that would help other people.

Processing TimeEdit

Please explain processing time taken in obtaining the document/certificate.

Related VideosEdit

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

InstructionsEdit

  • For eCard holders you need to file your request for eCard replacement at your servicing branch (the one who issued your card).
  • For pensioners abroad, you can send your request via email. GSIS will arrange an interview with you via Skype. The purpose of the interview is to determine the your identity and eligibility.

Required InformationEdit

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or Country of Birth.

Need for the DocumentEdit

  • A GSIS eCard Plus is an all-in-one card that allows you to transact with GSIS. It looks like a regular ATM Card and can be used as one. It can also be used as a debit card. You may present your eCard Plus as a hospitalization discount card, medicine discount card, and tuition discount card. In the event that you lost your eCard, you need to immediately apply for a replacement so that the banks and GSIS can cancel your old one and issue you a new one.

Information which might helpEdit

Enter other informations which might help.

Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External LinksEdit

Government Service Insurance System Website

OthersEdit

More information which might help people in Caloocan can be listed here.


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