British Columbia - Apply for New Disability Benefits for Veterans

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Procedure

Apply In-Person:

1. To apply for New Disability Benefits for Veterans in person, the applicant has to visit the nearest Veterans Affairs Canada (VAC) office or any Canadian Armed Forces Transition Centre or any Service Canada office.
2. Address and Contact details of the offices can be found in the following contact link
3. Links containing address and contact details of the Service Canada offices in British Columbia can be found in the following Canada contact link
4. Visit any office as per convenience and obtain an application form for New Disability Benefits for Veterans, from the respective department.
5. The application form can also be downloaded by clicking the following link: application form
6. Then, the applicant should complete the application form either electronically or by using a pen, with all the required information under relevant fields.
7. The applicant should make sure that he/she has all the documents in the “Required Documents” section of this page.
8. The applicant should attach all the required documents with the completed application form.
9. After that, he/she should submit the application package to the relevant authority at the office or it can also be mailed directly to the address listed on the form.
10. The service is free and the applicant need not pay any fees.
11. Upon submission of the application package, relevant officials at the office will check whether all the required information has been submitted.
12. If the submitted information is found complete, the application package is forwarded to an adjudicator and reviewed by him/her.
13. Once the adjudicator reaches a decision on the applicant’s claim, he/she will send a decision letter to the applicant, through any available means.
14. It will contain the information whether the application has been accepted or rejected. If accepted, the letter will also show the applicant’s entitlement and assessment.
15. If rejected, it will indicate the corresponding reason and the applicant is free to re-appeal for a departmental review.
16. In either case, the adjudicator makes the decision within 16 weeks.

Apply online

1. To apply for New Disability Benefits for Veterans online, the applicants has to visit the following link apply online
2. Users who already have a Veterans Affairs Canada (VAC) account can visit the link and click “Sign-In” button. Choose an applicable sign-in option in the next page and then proceed.
3. Or else, click “Register” button to sign up for new VAC account. There will be two options to sign in and create the VAC account.
4. If the applicant wishes to continue with Sign-In Partner, he/she should click “Continue to Sign-In Partner” button or click “Continue to GC Key” button to continue with GC Key.
5. In the first case, the applicant should use the online banking information and proceed to create the VAC account.
6. In the other case, the applicant should use the GC Key User ID and proceed to create the VAC account.
7. If the applicant does not have a GC Key, he/she can click the “Sign Up” button and proceed to create the GC Key.
8. The application process can be completed just by following the on-screen instructions as applicable.
9. After creating the VAC account, the applicant can locate the option for applying New Disability Benefits for Veterans in the VAC portal.
10. Complete the application form as applicable with required details and information under respective fields.
11. Then, submit the completed application by clicking an applicable option.
12. Upon submission of the application package, relevant officials at the office will check whether all the required information has been submitted.
13. If the submitted information is found complete, the application package is forwarded to an adjudicator and reviewed by him/her.
14. Once the adjudicator reaches a decision on the applicant’s claim, he/she will send a decision letter to the applicant, through any available means.
15. It will contain the information whether the application has been accepted or rejected. If accepted, the letter will also show the applicant’s entitlement and assessment.
16. If rejected, it will indicate the corresponding reason and the applicant is free to re-appeal for a departmental review.
17. In either case, the adjudicator makes the decision within 16 weeks.

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Required Documents

• Completed application form
• Consent for RCMP service file and medical files (VAC 928): consent form
• Completed Consent to contact third parties
• Proof or authorization of Power of Attorney
• Completed Direct Deposit form (VAC 441): 441
• Proof of Identity for applicant
• Proof of Identity for spouse and dependants
• Documentation for Medical condition
• Reference requirements

Office Locations & Contacts

Victoria Office,
Veterans Affairs Canada,
1321, Blanshard Street,
Suite 320,
Victoria,
British Columbia.
Hours: Monday to Friday, 8:30 to 4:30, local time.
Telephone: 1-866-522-2122
website link
contact link
Google map: directions

Mailing Address:
Veterans Affairs Canada,
PO Box 6000,
Matane,
QC G4W 0E4

Eligibility

• Any Canadian Armed Forces member or Veteran or a current or former member of the Royal Canadian Mounted Police (RCMP), can apply.
• Any Second World War or Korean War Veteran including Merchant Navy or certain civilians who served in the Second World War, can apply.
• Visit the following link and refer “Do you qualify?” section for more information: eligibility

Fees

The service is usually free.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

• Application form
• Consent for VAC to collect personal information from third parties (VAC928): consent form
• Direct Deposit form 441

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

On receipt of all required information, the adjudicator makes the decision within 16 weeks.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&>
from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.gIn the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• If the applicant received a benefit from VAC between 2003 and 2010 and it was under the Pension Act, they might receive a corrective payment because of a discrepancy in the calculations.
• If the applicant is legally entitled to inherit assets from the estate of a deceased recipient, they shall apply to receive a corrective payment, if eligible.
• If the disability for which the applicant is receiving VAC benefits worsens and medical evidence can show this change in the condition, they can request a reassessment.
• If the reassessment confirms that the condition has worsened, the applicant’s disability benefit will be adjusted accordingly – unless they are already receiving the maximum amount of the benefit.
• Refer for more instructions how to apply

Required Information

• First, middle and last name of the applicant
• Maiden/other previous name(s)
• Date of birth
• Residential and Mailing address
• Contact numbers
• Known languages and Marital status
• Details about spouse/common-law partner
• Details about dependent children
• Service No.(s)/RCMP Regimental No.(s)
• Details about Health condition
• Banking information
• Account details

Need for the Document

A disability benefit is a tax-free, financial payment to support the well-being of the Canadian citizens. The amount they receive depends on the degree to which their condition is related to their service (entitlement) and the severity of their condition, including its impact on their quality of life (assessment).

Information which might help

• The staff at any VAC office, CAF Transition Centre or Service Canada office can assist the applicant or they can call 1-866-522-2122.
• Service Officers with The Royal Canadian Legion or The War Amps of Canada can also assist the application with their application, including helping them get all of the information they need to support their application. Their assistance is free of charge.
• Visit the following link for relevant information

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Relevant information

Others

More information which might help people.