Botswana - Apply for Workers Compensation

ProcedureEdit

Apply In-Person

When a worker gets injured or contracts a work-related disease he or she must report the injury or the disease to his or her employer immediately or within 10 days of incurring such.
After the worker has given such notice the employer should have him or her examined by a medical practitioner named by the employer.
The employer should then visit the Ministry of Employment Labour Productivity and Skills Development, Department of Labour and Social Security (DLSS), or Occupational Health and Safety Department (DOHS) within his/her company/business jurisdiction and collect and submit the following completed forms for processing by the department concerned at the DLSS or DOHS office, forms are available for free at the Enquiries Desk at any of the DLSS or DOHS office. (Contact information listed below).
- Form 43/10 Injury and Disease report form to be completed by the employer within 17 days
- Form 43/02 Wages of the worker to be completed by the employer
- Form 43/03 (to be completed by a medical practitioner)
- Form 43/07 (to be completed by Insurance Company)
The application for workers compensation has to be made by the injured worker/next of kin at the DLSS /DOHS Offices within his/her workplace jurisdiction within 12 months from the date the injury has incurred
The worker/next of kin should visit the DLSS or DOHS office and collect the Workers’ compensation Application form, forms are available for free at the Enquiries Desk at any of the DLSS or DOHS office.
Submit the completed form, attached to the supporting documents (mentioned below under required documents section) to the DLSS or DOHS office to be verified by the labour officer.
The officer will then verify, if all the necessary information and documents have been provided and that the applications comply with the selection criteria, if everything is in order, the application file will be registered and recorded.
Once the completed application file is received by the department, assessment of the claim begins and an acknowledgment letter written to the employer copied to the claimant
After processing, if the claim legible the Labour Officer compute and write an award letter to the employer copied to the claimant.
The employer can then proceed to file for compensation from the insurance company that the company/business is insured with, against the award letter on behalf of the injured worker/next of kin.

Required DocumentsEdit

Statement from 2 witnesses
Statement from the injured worker
Covering letter/statement from the employer
Police report if it’s a Road Traffic Accident or Assault
Post-mortem and Death Certificate in case of fatalities

Office Locations & ContactsEdit

Ministry of Employment Labour Productivity and Skills Development
Private Bag 516
Address: Block 8, Government Enclave, Gaborone
Botswana
Tel. (+267) 3732700 / 2600
Fax. (+267) 3952261
Email: [email protected]
Toll-Free Number: 0800 600 186

Ministry contact details link:Link

Occupational Health and Safety Department
Ministry of Employment Labour Productivity and Skills Development
Head office
Private Bag 00241
Address: Block 8, Government Enclave, Gaborone
Botswana
Tel. (+267) 3732700
Fax. (+267) 3952261

Occupational Health and Safety Department
Ministry of Employment Labour Productivity and Skills Development
Private Bag F422
Address: 1st Floor, Ntshe House Conner Guy and St Patrick Streets, Francistown
Botswana
Tel. (+267) 2417739
Fax. (+267) 2417740

Occupational Health and Safety Department
Ministry of Employment Labour Productivity and Skills Development
Private Bag 157
Address: Integrated Block, Rural Administration Centre
Maun
Botswana
Tel. (+267) 6862463
Fax. (+267) 6860486

Occupational Health and Safety Department
Ministry of Employment Labour Productivity and Skills Development
Plot 3114
Address: 1st Floor, Century House Corner of Letsholathebe Street and 1st Khama Avenue
Lobatse
Botswana
Tel. (+267) 5300118
Fax. (+267) 5200123

Occupational Health and Safety Department
Tel. (+267) 2610288
Fax. (+267) 2610287

Opening hours: 7:30 am to 12:45 and 13:45 to 16:30, Monday to Friday, except public holidays.

EligibilityEdit

Workers Compensation is awarded to employees who incurred injuries or contracted occupational diseases/illnesses during the course and scope of their employment, these include all employees such as;

Farm Workers
Domestic Workers
Security Guards
Private Sector
Parastatal
Government Employees

FeesEdit

No fee associated with the service

ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to UseEdit

NOTIFICATION OF ACCIDENT AND/OR A DANGEROUS OCCURRENCE IN A FACTORY.OHS Form 60}

Sample DocumentsEdit

Please attach sample completed documents that would help other people.

Processing TimeEdit

The process depends on the management of the injury by a medical practitioner

InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required InformationEdit

Company/business full legal name
Contact details (company/business)
Company/business registration details
Name of Occupier (Legal Person)
Address of premises where the accident or dangerous occurrence occurred
Injured or deceased person details
Details of the accident/injuries/disease
Declaration by the applicant

Need for the DocumentEdit

This provides for compensation of workers for injuries suffered or occupational diseases contracted in the course of employment, or for death resulting from such injuries or diseases, and for matters incidental and connected to the foregoing

Information which might helpEdit

Enter other informations which might help.

External LinksEdit

Government procedure portal:Link

OthersEdit

More information which might help people.