Botswana - Apply for Standby Generator Connection and Commissioning

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Procedure

Apply In Person

1. The application for Standby Generator Connection and Commissioning shall be made to the, nearest BPC branch office. BPC Branches Contact details and Map Location.
2. Applicants will be required to collect and complete the Application Form for Standby Generation Connection, available at any of the BPC customer service offices or download it via the BPC website BPC Technical Services or directly download it using this link, Application Form for Standby Generation Connection.

   Note, this application form should be accompanied by a single line schematic diagram with IEC Standard symbols showing the generator, metering point, and electrical interconnection to the customer’s electrical system.

3. The duly completed Application Form for Standby Generation Connection and the attachments as mentioned under the “Supporting Documents” section of this page, should be submitted to the nearest BPC customer service office. Any omission of the supporting documents or information will render the application process incomplete.
4. The application fee is to be paid at the BPC Customer Services office (Gaborone Main Mall) P224 per site and obtain a payment receipt. Submit receipt with the application.
5. Upon receipt of the application file, the customer care officer will verify if all the information and documentation are in order, before forwarding the application file to be accessed and processing by the BPC technical team.
6. Notice of the decision (Approval, Deferral, or Rejection) for the application will be communicated to the client by the preferable notification mode i.e. in-person/ writing /phone/email.
7. If approved, a shutdown date will be set for installation and commissioning. The activity is scheduled for Thursdays (other days negotiable). At commissioning the installation is inspected (wiring and component ratings), generator voltages tested on-load, and the interconnection interlocks tested for back feeds.

Apply Online

1. Visit the Botswana Power Corporation (BPC) website then select, “Customer Service” option located on the menu bar, then select “Technical Services” on the drop box, and then select “Generator Connection and Commissioning” on the extended menu.
2. You will be redirected to the BPC Generator Commissioning Online Request Page.
3. Accurately fill out the request form and upload the supporting documentation as listed on the site. All fields with a red asterisk are mandatory and should be filled, any omission of such information and documentation will render the application process incomplete and submission of the request will not be possible.
4. The application fee is to be paid at the BPC Customer Services office (Gaborone Main Mall) P224 per site and obtain a payment receipt. Upload the receipt with the application.
5. Please ensure that all the information and documents uploaded are in order, before clicking on the “Submit” button.
6. Upon receipt of the application file, the BPC technical officer will verify if all the information and documentation have been provided, before accessing and processing the request.
7. Notice of the decision (Approval, Deferral, or Rejection) for the application will be communicated to the client by the preferable notification mode i.e. in-person/ writing /phone/email.
8. If approved, a shutdown date will be set for installation and commissioning. The activity is scheduled for Thursdays (other days negotiable). At commissioning the installation is inspected (wiring and component ratings), generator voltages tested on-load, and the interconnection interlocks tested for back feeds.

Please note:

Applicants applying for generators greater than 25kW rating, are required to first obtain a license for operating an interconnected standby generator from the Ministry of Mineral Resources, Green Technology and Energy Security, Department of Energy Affairs (Gaborone Main Mall); however, this license is not required for connections at Government departments and generators less than 25KW rating.

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Required Documents

• Application letter for generators interconnection and commissioning addressed to BPC Distribution Protection.
• For Gen-Set > 25kVA attach a license from the energy department.
• Proof of payment from BPC.
• Single line schematic diagram showing the generator, BPC metering point, and electrical interconnection to the load for the existing and proposed setups (clearly showing contacts for interlocks).
• Valid Identification document (Omang or Passport).
• Any other supporting documentation as requested by the BPC.

Office Locations & Contacts

Botswana Power Corporation (BPC)
Head office
Address: Main Mall Gaborone, South East
Botswana
Telephone: +267-3607000
Call us at 16266
SMS at 77110000 or 74600900
Email: [email protected]
BPC Branches Contact details and Map Location
BPC website

Department of Energy Affairs
(Ministry of Mineral Resources, Green Technology, and Energy Security)
Private Bag 0018
Gaborone
Botswana
Address: Fairground Office Park
Plot 50676, Block C
Gaborone
Tel: (+267) 365 6600
Fax: (+267) 3167695
Toll-free number: 0800600235
Ministry contact details
Opening Hours: 07:30 to 12:45 and 13:45 to 16:30 Monday to Friday, except public holidays

Eligibility

• All residence/business/companies in Botswana are eligible to apply.

Fees

• The chargeable fee is BWP224 per site.

Validity

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e.g. Birth Certificate Valid Forever

Documents to Use

Application Form for Standby Generation Connection

Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications.
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Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
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Instructions

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Required Information

• Name of Applicant
• Contact details {Telephone No/ E-Mail Address/ Fax /Postal Address/ Physical Address/ Facility Location (if different)}
• Name of Contact Person/ Position of Contact Person/ Contact Telephone Number (working hours/after hours)
• Type of installation (New/Modification)
• Customer Account/Meter Number
• Purpose of distributed generation (Residential/Commercial)
• Number of phases (One/Three)
• Type of generator (Synchronous/Induction/Inverter)
• Fuel Type (Petrol/Diesel/Solar/Wind/Natural Gas/Fuel Oil)
• Particulars of the generator (Manufacturer, Model Name, Serial Number)
• Overall efficiency /Nameplate output power rating in Kw/ Nameplate output power rating in kVA
• Generator power factor l Frequency of energy generated
• The voltage of energy generated
• BPC System voltage level b Estimated maximum load supplied by the generator c Number of consumers to be supplied
• Estimated date for commissioning of distributed generation
• Qualifications of the person in charge of work
• The changes which will be made for the supply of energy to consumers

Need for the Document

• Standby Generator Connection and Commissioning is a process where the Botswana Power Corporation (BPC) provides assistance in the installation and commissioning of generators.

Information which might help

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Other uses of the Document/Certificate

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External Links

BPC Technical Services

Others

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