Botswana - Accreditation of Private Garages

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Procedure

Apply In-Person

1. The request for Accreditation of Private Garages shall be made to the Central Transport Organisation (CTO) office which is a body under the Ministry of Transport and Communications office, upon Call for applications submission opening; by the CTO through the public gazette or other varies advertising media. Ministry contact details
2. Central Transport Organisation (CTO) conducts accreditation of private garages bi-annually; that is in April/May and October/November.
3. Interested applicants should respond to the invitation to submit applications for private garage registration and accreditation as advertised in the media by visiting the CTO Headquarters office or any CTO workshop for garages outside Gaborone and express their interest.
4. Copies of the application Accreditation of Private Garages forms and the accreditation requirements for each category can be obtained at any of the CTO workshops or head office service desk for free. These forms are not available online.
5. The application forms duly completed in all respect, and the supporting documentation, should be enclosed in a manila envelope and should be addressed to the General Manager; Central Transport Organisation and can either be hand-delivered or mailed to the CTO headquarter office, before the application submission deadline.
6. Upon receipt of the file, the receiving officer will then verify that all the necessary documentation and information have been provided and that the applications comply with the selection criteria before registering the application file for vetting.
7. Applicants will be contacted by the Quality Assurance Unit, who at an agreed time will visit the premise/workshop for an inspection and conduct a Preliminary evaluation i.e. check compliance of their accommodation, tools & equipment, etc.
8. The final evaluation report is compiled to show which companies met the requirements for accreditation by the Quality Assurance Unit. The report is then sent to Ministerial Tender Committee (MTC) for adjudication with recommendations and all supporting documents.
9. Upon completion of the processing process by the Ministry, successful applicants are notified of the approval by the CTO head office. Whereas unsuccessful applicants are written letters with inspection forms attached to show where they did not meet the requirements.
10. The certificates of Accreditation of Private Garages are drawn up as directed by the ministry, sign and stamped by the authorized official, and made to be withdrawal by the clients.
11. The applicant will be required to produce a proof of identity document, and approval letter when collecting the certificate and will be required to sign Service Level Agreements (SLAs), upon payment of the applicable certificate fee as mentioned under the “Fees” section of this page.
12. The registration certificate shall be subject to such terms and conditions as the Minster/Authorized officer may deem fit to impose in each case, and such terms and conditions or requirements shall be endorsed on the certificate.
    

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Required Documents

• Copy of valid Trade License (Workshop).
• Copy of valid Tax clearance certificate/exemption thereof, issued and certified by BURS
• Copy of valid Insurance cover outlining the risks covered. This should include Cover against Fire on customer vehicles, Theft, Motor traders internal and external, Defective workmanship, etc.
• Copy of Public Procurement & Asset Disposal Board (PPADB) registration certificate of any of the relevant Services codes depending on services rendered, certified by PPADB
• Copy of Registration Certificates for those with trading names
• Copy of Valid identification document

Office Locations & Contacts

Central Transport Organisation (CTO)
Head Office
(Ministry of Transport and Communications)
Quality Assurance Unit -Private Garage Registration and Accreditation
Postal address: Private Bag X048, Gaborone
Tel: (+267) 3934490
Physical Address: Central Business District (CBD), Varsha House
Plot 54357
Gaborone
Toll-free Number: 17779
Email: mtcpro​@gov.bw

Ministry of Transport and Communications
Physical Address: West Gate Mall, Unit No. 28, Western Bypass 
Tel. (+267) 361-2000 
Fax. (+267) 390-7236 
E-mail: [email protected]
Toll-free Line: 17779
Ministry contact details
Opening hours: 07:30 – 16:30, Monday to Friday, except public holidays

Eligibility

• Citizen and non-citizen owned garages are eligible to apply
• Accreditation Certificates are issued in three categories as follows:

• Category A-Small cars
• Category B-Trucks and Buses
• Category C-Plant Machinery

Fees

• No fee is charged during the processing.
• Accreditation Certificates are also issued in three (3) classes, and cost the following:

• Class 1-Repairs below BWP 30,000
• Class 2-Repairs between BWP 30,000 and BWP 60,000
• Class 3-Repairs above BWP 60,000

Validity

• The registration certificate is valid for one year from the date of issue and renewable thereafter. However, non-compliance to certificate conditions will lead to charges and or revocation of the certificate.

Documents to Use

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Sample Documents

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Processing Time

• The processing time accumulatively during the different stages is two (2) months.
  

Related Videos

Videos explaining the procedure or to fill the applications.
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sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
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Instructions

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e.g. The state office holds birth records since january 1908.

Required Information

• Full name of the applicant/company
• Contact details (telephone/mobile/fax number, email/postal address)
• Nationality of the applicant
• Location/residential address of the garage
• Insurance policy certificate
• Business/company registration certificate
• Tax Clearance certificate details
• Trade license details
• Declaration by the applicant

Need for the Document

• The purpose of this exercise is to ensure that quality service is provided in accordance with expected national and international standards.

Information which might help

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Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

• Gov.BW
  

Others

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