Bermuda - Apply for a Refund of Duty (Customs)

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Procedure

Apply In-Person:

1. Collect and prepare copies of all documents involved with the shipment you are seeking refund.
2. Obtain form 52 from the custom office, fill it and have it signed by two customs officials.
3. Write a refund request letter addressed to the collector of customs seeking the fund. NOTE: Your refund request must also include the original Bermuda Customs Declaration (BCD) form and a copy of the customs payment receipt in addition to the new corrected BCD, which will show the duty that should have been paid, if duty was required.
4. Attach all these documents to the refund application letter and visit the custom house to deliver you application at the reception.
5. The custom officer will verify your application and forward it for processing.
6. You will receive either a request for additional information, or a letter of approval, or a letter of denial from a Customs Refund Officer through the address you provided in your application.
7. If your request is approved, you will obtain the refund one month from the date of the application and if denied, you can re-appeal the decision.

Apply by Mail :

1. File all the required documents including the refund application letter in a single file and send it to the Collector of Customs through this mail address P.O. Box 2084, Hamilton, HM HX, Bermuda.
2. Once your application is received, it will be processed and you will receive the customs feedback via the address you have provided.
3. If your request is approved, you will obtain the refund one month from the date of the application and if denied, you can appeal the decision.

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Required Documents

• Refund application letter
• Original Bermuda Customs Declaration (BCD)
• New corrected BCD
• Invoices
• Bill of lading/ airway bill
• Packing list
• Credit note
• Proof of warranty
• Export shipping documents
• Certificate for the returned goods
• Original Form 52

Office Locations & Contacts

Ministry of National Security:
Department of Customs
P.O. Box HM 2084
Hamilton HM HX
Bermuda
(441) 295-4816
Customs House, 40 Front Street, Hamilton.

Eligibility

• Any person who has paid a duty in error can apply for a refund

Fees

• Free

Validity

• If you paid duty in error, you must apply within six months of payment. If you are applying for a duty refund in order to give effect to any duty relief, you must apply within 12 months of payment.

Documents to Use

• Form 52 obtained from custom office

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• One month form date of application

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• To get a refund for duty paid in error, you must write a refund application letter addressed to the Collector of Customs requesting a refund of duty paid in error.
• Make sure that you attach all the required documents to the application to avoid misunderstanding that may lead to your application being denied.
• When you obtain form 52, ensure that it is signed with two custom officials
• The request letter should include: Why you require the refund i.e. circumstances surrounding this request, the total value of the goods as well as the duty paid in error and an illustration of the amount you are claiming by showing the calculations.
• This document package will not be accepted by electronic means (i.e. fax, scan or email). Only a physical hardcopy package will be accepted.

Required Information

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

Need for the Document

• This is a formal request letter addressed to the collector of custom to request for refund of the duty fee paid in error.

Information which might help

• Apple of a Custom Decision: Apple of a Custom Decision

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

• Government of Bermuda: Government of Bermuda

Others

More information which might help people.