Wikiprocedure

Belgium - Replace Lost / Stolen Electronic Identity Card (eID)

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ProcedureEdit

  1. The moment you found out that your eID was lost or stolen, you must report the incident immediately. You may file a report with the police of the place where you established the card had been lost or stolen, or with the Registry Office of your principal place of residence.
  2. Contact DOC STOP immediately. You can call the free number 00800 2123 2123 from anywhere in the world 24 hours a day. In countries where this 00800 number is inaccessible, you can call +32 2 518 21 23. Once you have notified the authorities the use of the certificates on your eID is then immediately blocked, rendering your eID unusable for online applications or electronic signatures. To check the status of your eID visit www.checkdoc.be.
    Your identity card is blocked for seven days from the time you report a loss or theft. After these seven days, the local authority will cancel your lost or stolen identity card, rendering it invalid.
    Important: if you find your identity card within seven days, you must notify your local authority immediately. The block on the identity card will then be lifted and the card will be active again. Otherwise your eID will be invalidated and you will have to apply for a new one from the local government offices.
  3. After you have filed a report, you will receive a paper 'proof of notification of loss or destruction' from the Registry Office or the police. This is a legally valid and temporary replacement for your identity card. This document is valid for one month, but the local authority can extend this period. If you experience problems when showing the document, you can contact your local Registry Office. They will confirm the validity of the document.
  4. In case you are going on a journey and have lost your identity card or the card has been stolen, there is an accelerated procedure for getting a new electronic identity card. The accelerated procedure takes two or three days and only applies to countries where a passport or visa is not required. Important: The accelerated procedure is considerably more expensive than the normal procedure.
  5. If you do not have time to use the accelerated procedure, then you can apply for a temporary paper identity card from your local Registry Office. This scheme only applies to countries where a passport or visa is not required. It is issued free of charge by the FPS Home Affairs.
  6. To obtain a temporary identity card, you will need to submit these following documents:
    1. proof of the loss or destruction of your identity card;
    2. a recent passport photo;
    3. an application for a temporary identity card, issued by the Registry Office of the municipality of your principal place of residence.


Note: If you are returning to Belgium from abroad or if your card has expired, you must return the temporary card to the local authority of your principal place of residence.



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Required DocumentsEdit

Temporary identity card:

  • proof of the loss or destruction of your identity card;
  • a recent passport photo;
  • an application for a temporary identity card, issued by the Registry Office of the municipality of your principal place of residence.



Office Locations & ContactsEdit

Helpdesk Belpic (24h/24)
02/518.21.16 (French)
02/518.21.17 (Dutch)
Fax: 02/518.26.16



EligibilityEdit

The eID is issued to Belgians over the age of twelve.

In case you are going on a journey and have lost your identity card or the card has been stolen, there is an accelerated procedure for getting a new electronic identity card.

If you do not have time to use the accelerated procedure, then you can apply for a temporary paper identity card.

A temporary identity card can also be issued in the following instances:

  • You have recently acquired Belgian nationality.
  • You are re-registering in Belgium after having been officially removed from the Belgian Population Register.
  • Your name has changed.
  • You are waiting for your first identity card.



FeesEdit

Explain the fees structure which is required for obtaining the certificate/document.



ValidityEdit

  • The temporary identity card is valid for two months and can only be used to establish your identity abroad.
  • The eID is valid for ten years.



Documents to UseEdit

Please attach documents that can be used by people. e.g. links



Sample DocumentsEdit

Please attach sample completed documents that would help other people.



Processing TimeEdit

Please explain processing time taken in obtaining the document/certificate.



Related VideosEdit

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M".



InstructionsEdit

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.



Required InformationEdit

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.



Need for the DocumentEdit

Please provide the need for the procedure. 
e.g. Birth Certificate - why do we need to have a birth certificate?



Information which might helpEdit

Enter other informations which might help



Other uses of the Document/CertificateEdit

Those who holds an eID may present their card in order to prove their identity and travel in Belgium and other EU countries.

You can already use the eID:

  • as a library card;
  • as proof of identity for online purchases and sales, when booking a hotel, opening a bank account, etc.;
  • as a key to your companys network, to buildings, to secure cupboards, , etc.;
  • as proof of your age for vending machines for things like cigarettes, the online gaming platform of the National Lottery, etc.;
  • as a train ticket



External LinksEdit

http://eid.belgium.be/en/find_out_more_about_the_eid/card_lost_or_stolen



OthersEdit

More information which might help people.


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