Bacolod - Apply for Government Service Insurance System (GSIS) eCard

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Procedure

This procedure explains various ways to Apply for Government Service Insurance System (GSIS) eCard in Bacolod.

Apply In-Person

1. To apply for a GSIS eCard or a UMID (Unified Multi-Purpose ID) or a Temporary Card, members and pensioners will need to visit a GSIS office. You will be asked to present two valid government-issued IDs (examples: LTO license, PRC license, passport, voter’s registration ID).
2. Complete an eCard enrollment form. You can ask a GSIS personnel for a blank form or you can also download one using this link.
3. When filling up the form you will see that there's a section asking you about your preferred servicing bank. You may choose between Union Bank of the Bacolod (UBP) or Land Bank of the Bacolod (LANDBANK). Indicate your chosen bank by checking the box that corresponds to your choice. Note: Pensioners who chose LANDBANK as their servicing branch will no longer be allowed to transfer their UMID accounts back to Unionbank.
4. Submit the completed form to the GSIS personnel assigned in the eCard enrollment area.
5. GSIS will notify you via text message where and when you can get your eCard / UMID or Temporary Card.
6. Receiving and activating your card:
   1. For eCard/ UMID Card (both issued by UBP and LANDBANK) holders. Once you receive your card, go to any GSIS Wireless Activated Processing System (G-W@PS) kiosk located at the nearest provincial capitol, city hall, selected municipal offices, government offices, GSIS branch offices and Robinsons Malls. Place your eCard on the G-W@PS Kiosk card slot. Begin the activation process by touching the screen and selecting any of pre-registered fingers. Put the selected finger very lightly on the fingerprint scanner to activate your eCard/UMID Card. In cases where the selected finger fails to get scanned, simply select another pre-registered finger.
   2. For temporary eCard holders. Activation is done manually and in person. Visit a GSIS Office and present two valid government IDs to the frontline lobby officer for the manual activation of your eCard.
   3. If you transferred from UBP to LANDBANK. Wait for a text from Land Bank informing you that your eCard is now ready for pick up. Present two valid government IDs to claim your LANDBANK-issued eCard. The card is activated immediately upon receipt.
   4. For pensioners based abroad:
      1. After you have received your eCard Plus/UMID Card, set up a Skype meeting with GSIS by sending an email in to [email protected]. Note: Use Manila date and time for the meeting.
      2. Wait for the email confirmation of the preferred schedule from [email protected].
      3. On the date of your appointment please have your ecard Plus and/or scanned/photo copy of ecard Plus/UMID and/or 2 Valid IDs or Passport ready. Also, make sure that your computer is positioned in a well-lit area.
      4. Log in to your Skype username/account at least 15minutes before your scheduled time. Wait for a call from GSIS using these following Skype username/account: gsis.global1 / gsis.global2 / gsis.global3 / gsis.global4 / gsis.global5 / gsis.global6.
      5. During the video call, an interview will be conducted by a GSIS Skype Interviewer to determine pensioner’s identity and eligibility. If found eligible, the card will activated.

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Required Documents

• Two valid government-issued IDs:
  • LTO license
  • PRC license
  • Passport
  • Voter’s registration ID
• Accomplished eCard enrollment form (link to download the form also provided below under 'Documents to Use' section).

Office Locations & Contacts

Government Service Insurance System (GSIS)

Trunk line (connecting all departments): (+632)479-3600 and (+632)976-4900

CALL CENTER NUMBERS:
Landline (Metro Manila) : (02) 847-47-47

For Globe/TM Users : 1-800-8-847-4747
(free for both Globe landline and mobile phone as long as with P8.00 load)

For Smart/Sun/Talk 'N Text Users : 1-800-10-847-4747
(flat rate of P8.00 / call from mobile phone)

New Email Address:
[email protected]

Mailing Address:
Government Service Insurance System
Financial Center
Pasay City
Metro Manila

Dumaguete
National North Road,
Dumaguete City, 6200
Tel: (035) 225-0370; (035) 422-4032
Fax: (035) 225-0370

Eligibility

GSIS members and pensioners.

Fees

Explain the fees structure which is required for obtaining the certificate/document.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

UMID eCard Enrollment Form

Sample Documents

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time

Please explain the processing your application.    

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Instructions

Application is done in person by going to a Government Service Insurance System (GSIS) office. When you apply make sure to bring two valid government-issued IDs (example: LTO license, PRC license, passport, voter’s registration ID).

Required Information

• Personal information (name, date of birth, gender etc.)
• Tax Identification Number (TIN)
• Address and contact information
• Father / Mother's name
• Height and weight
• Prominent facial features
• Preferred servicing bank (Union Bank or Land Bank)

Need for the Document

eCard Plus: This is what a GSIS membership ID Card is also called. It is an all-in-one card that allows you to transact with GSIS. It looks like a regular ATM Card and can be used as one. It can also be used as a debit card. You may present your eCard Plus as a hospitalization discount card, medicine discount card, and tuition discount card.

Information which might help

Enter other informations which might help

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Government Service Insurance System Website

Others

More information which might help people in Bacolod can be listed here.