Australian Capital Territory - Apply for Veteran Orange Card

Advertisement

Procedure

Apply Online:

1. To Apply for Veteran Orange Card, the applicant has to make the application online via link
2. If the applicant is the user click the “Create account”.
3. Select the option of Continue with Email or Continue with Digital Identity.

   Note: The steps given below are available for the “Continue with Email” option. It’s not the same for the “Continue with Digital Identity” option.

4. Read the terms and conditions and click the “Next” button.
5. Enter the email ID and click the “Next” button.
6. The applicant will get the code from the given email and enter the code and then click the “Next” button.
7. Enter the mobile number and click the “Next” button.
8. Now create the password and click the “Next” button.
9. In the final step, the applicant will be asked a question, complete the answer and click the “Submit” button.
10. The applicant has to now go back to the sign-in page.
11. Enter the username and password and click the “Sign-in” button.
12. The applicant has to select the “View and Link” option.
13. The applicant has to click the “Link” button which is mentioned near the Department of Veterans Affairs.
14. Now, the applicant has to enter the user code and password and click the “Submit” button to activate the DVA account.
15. Followed by selecting the “Veteran Orange Card” option from the list.
16. The applicant has to enter all the necessary details in the application form. (Incomplete applications are not accepted)
17. Also, upload all the necessary documents that are mentioned in the “Required Documents” section of this page.
18. Once completed with all the information click the “Submit” button.
19. There is no fee for Veteran Gold Card.
20. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
21. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
22. Once the process gets completed, the applicant gets a call from the office regarding the application.
23. If the application is successful, the applicant will receive the Veteran Card in the mail.
24. The card will have the name, photo, and eligibility category printed on it.
25. The applicant can use the Veteran Card to access a range of benefits and services, such as concessional travel, health care, and discounts from participating businesses.
26. This entire process can be completed within 10 – 20 days or as per the timeline advised by the respective department authority.

Apply by Mail:

1. To Apply for Veteran Orange Card, The applicant has to approach the Department of Veterans Affairs link
2. An application form will be provided to the applicant by the concerned officer. or it can be downloaded from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned office mailing address.
7. The mailing address is mentioned on the application form's first page.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
10. Once the process gets completed, the applicant gets a call from the office regarding the application.
11. If the application is successful, the applicant will receive the Veteran Card in the mail.
12. The card will have the name, photo, and eligibility category printed on it.
13. The applicant can use the Veteran Card to access a range of benefits and services, such as concessional travel, health care, and discounts from participating businesses.
14. This entire process can be completed within 10 – 20 days or as per the timeline advised by the respective department authority.

Advertisement

Required Documents

• Application form link
• Proof of service
• Income Certificate
• Medical condition report
• ID proof (Birth Certificate, national Identity card, etc)
• Address proof – (Driving license, passbook, utility bill, etc)
• Any other documents (If required)

Office Locations & Contacts

Department of Veterans Affairs
GPO Box 9998
Brisbane QLD 4001
Telephone: 1800 VETERAN (1800 838 372)
International callers: +61 2 6289 1133
Contact link

Eligibility

To be eligible

• be a Commonwealth veteran, an Allied veteran, or an Allied mariner
• be 70 years of age or older
• have rendered qualifying service during WW1 or WW2
• have been an Australian resident for at least 10 years

Fees

• There is no fee for Veteran Orange Card.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

• Application form link

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 10 – 20 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Sur name
• Age
• Date of Birth
• Gender
• Residential Address
• Residential No
• Mobile No
• Email Address
• Medical details
• Fax
• Declaration
• Date
• Signature

Need for the Document

• In Australia, there is no official "Veteran Orange Card". However, there is an Orange Card that is issued by the Department of Veterans Affairs (DVA) to current and former Australian Defence Force (ADF) members who have been diagnosed with a mental health condition that is related to their service.
• The Orange Card provides access to a range of mental health care services and related support, includingPsychological therapy, Pharmaceutical benefits, Hospital care, Community and peer support.

Information which might help

• For more information link

Other uses of the Document/Certificate

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

• The Orange Card is designed to provide early intervention and treatment for mental health conditions among ADF members, and to reduce the stigma associated with seeking help.