Australia - Apply to Claim for Bereavement Payment (Single Veterans)

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Procedure

Apply In Person:

1. To Apply to Claim for Bereavement Payment (Single Veterans), the applicant has to approach the Department of Veterans Affairs link
2. An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
6. Submit all the documents with the completed form to the concerned officer.
7. There is no fee for a Claim for Bereavement Payment (Single Veterans).
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
10. Once the process gets completed, the applicant gets a call from the office regarding the application.
11. If the claim is approved, the applicant will receive the payment in a lump sum. If the applicant's claim is denied, the applicant will be notified in writing of the reason for the decision.
12. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

Apply by Mail:

1. To Apply to Claim for Bereavement Payment (Single Veterans), the applicant has to approach the Department of Veterans Affairs link
2. An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
6. Submit all the documents with the completed form to the concerned office mailing address.
7. The mailing address is mentioned in the “Office Locations & Contacts” section of this page.
8. There is no fee for a Claim for Bereavement Payment (Single Veterans).
9. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
10. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
11. Once the process gets completed, the applicant gets a call from the office regarding the application.
12. If the claim is approved, the applicant will receive the payment in a lump sum. If the applicant's claim is denied, the applicant will be notified in writing of the reason for the decision.
13. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

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Required Documents

• Application form link
• ID proof (Birth Certificate, national Identity card, etc)
• Address proof – (Driving license, passbook, utility bill, etc)
• Proof of identity and relationship to the deceased
• Proof of any assets or debts of the deceased
• Certified copy of the veteran's death certificate
• Any other documents (If required)

Office Locations & Contacts

Department of Veterans Affairs
GPO Box 9998
Brisbane QLD 4001
Telephone: 1800 VETERAN (1800 838 372)
International callers: +61 2 6289 1133
Contact link

Services Australia
PO Box 9822
BRISBANE QLD 4000
Fax – 03 9605 7987
Phone – 1300 361 457
Contact link
Nearest Office link - (Note: Enter the postcode and click the “Locate” button to find the nearest office.

Eligibility

• The Bereavement Payment (Single Veterans) is a one-time payment available to the estate of an eligible single veteran who dies on or after 20 September 2019.
• To be eligible, the veteran must have been receiving a qualifying service pension or income support supplement at the time of their death.

Fees

• There is no fee for a Claim for Bereavement Payment (Single Veterans).

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

• Application form link

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Surname
• Age
• Date of Birth
• Gender
• Residential Address
• Residential No
• Mobile No
• Email Address
• Income details
• Fax
• Declaration
• Date
• Signature

Need for the Document

• The Bereavement Payment (Single Veterans) is a one-time payment available to the estate of an eligible single veteran who dies on or after 20 September 2019. The payment is designed to help with the cost of funeral and other expenses incurred following the veteran's death.

Information which might help

• The payment amount is equivalent to six times the veteran's fortnightly pension rate at the time of their death, up to a maximum of $3,625.20 (as of 2022).

Other uses of the Document/Certificate

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

More information which might help people.