Australia - Apply for Income Support Pension (Rent Assistance)

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Procedure

Apply In Person:

1. To Apply for Income Support Pension (Rent Assistance), the applicant has to approach the Department of Veterans Affairs link
2. An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned officer.
7. There is no fee for Income Support Pension Claim.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. An acknowledgment receipt will be provided. Please save it for future reference.
10. Also, the applicant has to complete the interview session.
11. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
12. Once the process gets completed, the applicant gets a call from the office regarding the application.
13. For further process, the applicant has to follow the instruction given by the officer.
14. If the application is approved, the applicant will start receiving the income support pension.
15. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

Apply by Mail

1. To Apply for Income Support Pension (Rent Assistance), the applicant has to approach the Department of Veterans Affairs link
2. An application form will be provided to the applicant by the concerned officer. or it can be downloaded from the following link
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
6. Submit all the documents with the completed form to the concerned office mailing address.
7. The mailing address is mentioned in the “Office Locations & Contacts” section of this page.
8. There is no fee for Income Support Pension Claim.
9. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
10. An acknowledgment receipt will be provided. Please save it for future reference.
11. Also, the applicant has to complete the interview session.
12. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
13. Once the process gets completed, the applicant gets a call from the office regarding the application.
14. For further process, the applicant has to follow the instruction given by the officer.
15. If the application is approved, the applicant will start receiving the income support pension.
16. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

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Required Documents

• Application form link
• ID proof (Birth Certificate, national Identity card, etc)
• Address proof – (Driving license, passbook, utility bill, etc)
• Fee receipt
• Tax returns
• Bank statement
• Proof of income
• Proof of expenses
• Passport size photographs
• Passbook copy
• Any other documents (If required)

Office Locations & Contacts

Department of Veterans Affairs
GPO Box 9998
Brisbane QLD 4001
Telephone: 1800 VETERAN (1800 838 372)
International callers: +61 2 6289 1133
Contact link

Services Australia
PO Box 9822
BRISBANE QLD 4000
Fax – 03 9605 7987
Phone – 1300 361 457
Contact link
Nearest Office link

Note: Enter the postcode and click the “Locate” button to find the nearest office

Eligibility

• The applicant must be receiving a Centrelink income support payment, such as the Age Pension, Disability Support Pension, or Newstart Allowance, and be paying rent for accommodation.
• The applicant must also meet certain eligibility criteria, such as income and asset tests.

Fees

• There is no fee for Income Support Pension Claim.

Validity

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use

• Application form link

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
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Please remove the '&' inside the tags during implementation.
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sevenload, viddler, vimeo, youku, youtube
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e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Surname
• Age
• Date of Birth
• Gender
• Residential Address
• Residential No
• Mobile No
• Email Address
• Income details
• Fax
• Declaration
• Date
• Signature

Need for the Document

• The Income Support Pension (Rent Assistance) in Australia is a form of financial assistance provided by the Australian government to eligible individuals who are receiving an income support payment and are also paying rent.
• The Rent Assistance payment is intended to help offset the cost of renting and to ensure that low-income individuals and families have access to affordable housing.

Information which might help

• For more information link

Other uses of the Document/Certificate

Please explain what are other uses for obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

Link

Others

• The amount of Rent Assistance the applicant can receive will depend on the circumstances, including their income, the amount of rent they pay, and whether he/she has any dependents. The payment is usually paid fortnightly along with your income support payment.