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ProcedureEdit

Apply In Person:

  1. To Apply for Hearing Certificate (VRB), the applicant has to approach the Veterans' Review Board link
  2. An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following link
  3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
  4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
  5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
  6. Submit all the documents with the completed form to the concerned officer.
  7. There is no fee for Hearing Certificate (VRB).
  8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
  9. An acknowledgment receipt will be provided. Please save it for future reference.
  10. Also, the applicant has to complete the interview session.
  11. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
  12. Once the process gets completed, the applicant gets a call from the office regarding the application.
  13. For further process, the applicant has to follow the instruction given by the officer.
  14. If the application is approved, the applicant will start receiving the income support pension.
  15. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.


Apply by Mail:

  1. To Apply for Hearing Certificate (VRB), the applicant has to approach the Veterans' Review Board link
  2. An application form will be provided to the applicant by the concerned officer or it can be downloaded from the following link
  3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
  4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
  5. The applicant has to attach the photocopies of the required documents along with the application form while submitting.
  6. Submit all the documents with the completed form to the concerned office mailing address.
  7. The mailing address is mentioned in the “Office Locations & Contacts” section of this page.
  8. There is no fee for Hearing Certificate (VRB).
  9. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
  10. An acknowledgment receipt will be provided. Please save it for future reference.
  11. Also, the applicant has to complete the interview session.
  12. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number or through email.
  13. Once the process gets completed, the applicant gets a call from the office regarding the application.
  14. For further process, the applicant has to follow the instruction given by the officer.
  15. If the application is approved, the Veterans' Review Board will issue a certificate confirming the hearing loss and the degree of impairment.
  16. This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.



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Required DocumentsEdit

  • Application form link
  • ID proof (Birth Certificate, national Identity card, etc)
  • Address proof – (Driving license, passbook, utility bill, etc)
  • Fee receipt
  • Tax returns
  • Bank statement
  • Proof of income
  • Proof of expenses
  • Passport size photographs
  • Passbook copy
  • Any other documents (If required)



Office Locations & ContactsEdit

Veterans' Review Board
By Email
Australian Capital Territory, New South Wales, Tasmania, Victoria - [email protected]
Northern Territory, Queensland, South Australia, Western Australia - [email protected]

By Post
Australian Capital Territory, New South Wales, Tasmania, Victoria - GPO Box 1631, SYDNEY NSW 2001
Northern Territory, Queensland, South Australia, Western Australia - GPO Box 349, BRISBANE QLD 4001

Sydney
Level 2, Building B
Centennial Plaza
280 Elizabeth Street
Surry Hills NSW 2010
(Directly opposite Central Train Station)

Brisbane
Level 8
480 Queen Street
Brisbane QLD 4000
(A short walk from Central Train Station)
Contact - 1800 550 460
Contact link

Department of Veterans Affairs
GPO Box 9998
Brisbane QLD 4001
Telephone: 1800 VETERAN (1800 838 372)
International callers: +61 2 6289 1133
Contact link

EligibilityEdit

  • Any person who suffers from hearing loss is eligible to make this application.



FeesEdit

  • There is no fee for Hearing Certificate (VRB).



ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever



Documents to UseEdit

  • Application form link



Sample DocumentsEdit

Please attach sample completed documents that would help other people.



Processing TimeEdit

  • This entire process can be completed within 15 - 30 days or as per the timeline advised by the respective department authority.



Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.



InstructionsEdit

  • Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
  • Applicants must provide genuine information while applying for this procedure.



Required InformationEdit

  • Name
  • Surname
  • Age
  • Date of Birth
  • Gender
  • Residential Address
  • Residential No
  • Mobile No
  • Email Address
  • Income details
  • Fax
  • Declaration
  • Date
  • Signature



Need for the DocumentEdit

  • A Hearing Certificate issued by the Veterans' Review Board (VRB) in Australia is a document that confirms a veteran's entitlement to compensation for hearing loss.
  • The VRB is an independent body that provides veterans with a review mechanism for decisions made by the Department of Veterans' Affairs (DVA) regarding their entitlements and benefits.



Information which might helpEdit

  • For more information link



Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.



External LinksEdit

Link

OthersEdit

  • It's important to note that the process of obtaining a Hearing Certificate can be complex, and it's recommended that veterans seek assistance from a veterans' organization, advocacy group, or legal representative to help them navigate the process.