Andhra Pradesh - Report about Repair of Normal Hand Pump

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Procedure

Apply In-Person:

1. To report about repair of normal hand pump, you should visit the allocated Water Supply and Drainage Board Department or the Municipal Corporation of the district. Contacts
2. The applicant must write a complaint letter stating the repair of the hand pump in your locality.
3. Make sure you that have all the documents that are mentioned in the "Required Documents" sections of this page.
4. The complaint letter should be submitted to the concerned authorities in the Water Supply and Drainage Board Department.
5. After giving the complaint letter, they will provide you the Acknowledgement Slip.
6. You have to keep those details safe for future verification and reference purposes.
7. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Online - Report about Repair of Normal Hand Pump Online with Images

1. The applicant can report the repair of Normal hand pump on online on the District’s official website. Online Portal
2. In the “Grievance Registration” page, you have to enter the District, Corporation, and Category.
3. If you have already registered an account, then you can “Register the Complaint” by signing-up using the Username and Password.
4. If you are new user, you have to create an account using the following details:
   • Mobile Number
   • Password
   • Full Name
   • Email (optional)
5. If you are new user, you can register without the Username and Password too.
6. You have to select the “Register a Grievance” option on the web page.
7. You have to enter details such as:
   • Name
   • Mobile Number
   • Email
   • Address
   • Grievance Information
   • Grievance Details (Explain the Hand Pump Repair issue in less than 500 words)
   • Photograph/Video (If any)
   • Grievance Location
   • Landmark (If any)
   • Captcha Code
8. After entering the details, you have to submit the complaint by selecting “Register Grievance” option.
9. You will receive “Grievance Number” in the pop-up menu immediately after submitting the complaint.
10. You have to keep those details safe for future verification and reference purposes.
11. You can track your complaint in the "Check Your Grievance Status" option by giving the “Complaint Number”. Online Portal
12. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Toll-Free Number:

1. The applicant can complaint about the Hand Pump Repair through the Toll free Number provided by the State government.
   • Toll Free number – 1800-425-1244
2. You will receive the “Complaint Number” after making complaints over the phone call.
3. You have to keep those details safe for future verification and reference purposes.
4. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

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Required Documents

The documents required are

• Identity Proof such as:
  • Aadhar Card
  • Voter ID
  • PAN card
  • Ration Card

Office Locations & Contacts

Commissioner and Director of Municipal Administration Department
Padmini Krishna Enclave,
Annapura Nagar, 5th lane,4/7 Inner Ring Road,
Gorantla-522034,
Guntur, Andhra Pradesh.
Address Contacts
List of all the Municipal Corporation in Andhra Pradesh.
Contacts1
Contacts2
Contacts3
Contacts4

Eligibility

The applicant can report the repair about the hand pump if they reside at the address mentioned in the application.

Fees

The fee for this procedure has to be paid as per the authority's request.

Validity

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever

Documents to Use

Please attach documents that can be used by people. E.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.

Required Information

• Mobile Number
• Password
• Full Name
• Name
• Mobile Number
• Email
• Address
• Email

Need for the Document

Without registering the complaint, the department will not take any steps to repair the hand pump in the mentioned locality.

Information which might help

For other Water related services, always refer to the Andhra Pradesh Municipal Administration’s official website linked here. Contacts

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
E.g. Birth Certificate can be used as proof of identity.

External Links

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Others

More information which might help people.