Wikiprocedure

Andhra Pradesh - Register a Cyber Crime Complaint

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ProcedureEdit

  1. Applicant shall register a cyber-crime complaint with the cyber-crime cell of the city where they are currently in.
  2. If applicant is not in access to any of the cyber cells, they can file a “First Information Report (FIR)” at the local police station. In case the complaint is not accepted there, they can approach the Commissioner or the district level police authority office to make their complaint.



Apply through National Cyber Crime Reporting Portal - Andhra Pradesh Register a Cyber Crime Complaint Online with Images

  1. To Register Cyber Crime Complaint, the applicant has to make the application online via – Link
  2. The applicant has to click the “File a complaint”
  3. Read the regulation and click the “I accept”
  4. The applicant has to select the following cyber option “Report crime related to women/childer” or “Report crime”
  5. The applicant has to select the state and enter the details.
  6. Enter the mobile number and click the “Get OTP” button.
  7. Enter the OTP button which is received from the given mobile number.
  8. Enter the captcha code and click the “Submit” button.
  9. The officer will contact the applicant to continue the process.


NOTE:
  • Victim should record all the details about the fraud or crime by taking screen shot of the website screen/page and save it in a USB drive or mail it to their email ID.



Apply In-Person:

  1. The victim of cyber-crime should write a complaint narrating the whole incident – Brief history is to be mentioned.
  2. Go to the cyber-crime cell near you. If you are not in access of cyber-crime cell then reach the nearest police station.
    1. Victim can record “zero FIR” through a policeman and then the complaint will be forwarded to the local nearest police station to file the complaint.
  3. Link for state cyber cell: link
  4. Following link provides contact details: Andhra Pradesh Police please select the district name to get new page. Here please select the hyperlink for district website to reach respective district portal. In the respective page, in the home page user shall select “Directory” > “Public utilities” > ” Police Stations” menu OR “About district” > “Who’s who” menu option for contact details.
  5. Please register your complaint along with printout of screen shot of the online portal, URL and other required documents as per our “Required Document” section.
  6. On receiving the complaint, authorities will investigate and clarify their doubts before registering.
  7. If the submitted complaint is in detail and the supporting documents are in place the complaint will be recorded by the respective authority.
  8. Victim will get the FIR number for registered complaint. Keep it safe for future reference.
  9. This complaint will be investigated by the team and compliant gets information and notification about the progress.
  10. Compliant shall follow the department notice to get justice.



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Required DocumentsEdit

  • A written complaint
  • Compliant ID proof
  • Compliant Residence proof
  • Aadhaar card
  • Copy of emails (forwarded mails should be avoided)
  • Printout of screenshot showing the alleged transaction/details of crime.
  • Printout showing URL
  • Copy of stolen data
  • Original bank statement to show the amount credible for the complaint.
  • SMS of the suspected transaction.
  • A soft copy of the above online details on a cd or on a USB drive.
  • Self declaration
  • Aadhaar Card



Note:
Apart from the above listed documents, authorities may ask for additional information or document. Please provide them for smooth processing.


Office Locations & ContactsEdit

Criminal Investigation Department, Cyber-Crime,
AP DGP Head Quarters,
First Floor,Mangalagiri,
Guntur Urban District -522503,
Andhra Pradesh.
Phone: 9440700860
Email: [email protected] / [email protected]
Contact Link: link

Director General of Police,
First Floor, Mangalagiri,
Guntur Urban District -522503,
Andhra Pradesh.
Phone: 9440700860
Email: [email protected]
Link for contact information: Andhra Pradesh Police please select the district name to get new page. Here please select the hyperlink for district website to reach respective district portal. In the respective page, in the home page user shall select “Directory” > “Public utilities” > ” Police Stations” menu OR “About district” > “Who’s who” menu option for contact details.

EligibilityEdit

  • Victim of criminal activity carried on by the use of computers and the Internet.
  • Some of the common cyber-crimes are hacking, cyber stalking, denial of service attack (DoS), virus dissemination, software piracy and credit card fraud.


FeesEdit

This is a service for the public and doesn’t need to pay charges/fees.


ValidityEdit

The complaint registered is valid for the investigation and till the closure of the complaint.


Documents to UseEdit

Please attach documents that can be used by people. e.g. links


Sample DocumentsEdit

Please attach sample completed documents which would help other people who would like to follow this procedure.


Processing TimeEdit

  • The complaint registration is instant.
  • The investigation and closure of the complaint depends on the case proceeding and finds.


Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external
websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe,
myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M%22 Video ID is "Y0US7oR_t3M".


InstructionsEdit

  • Don’t forget to take all the originals of the document along with copy for filing the complaint.
  • Better inform to a advocate about the incident as soon as possible.


Required InformationEdit

  • Name of the applicant
  • Address of the applicant
  • Father's Name
  • email ID
  • Mobile number


Need for the DocumentEdit

  • A compliant shall register following offence for investigation
    • Social Media Fraud,
    • Financial Fraud,
    • Hacking of Email ID/ Facebook ID/ Bank Accounts,
    • Creation of fraud account,
    • Publishing obscene materials in Facebook.



Information which might helpEdit

  • The moment you encounter such situation, please follow the below steps to safeguard further damage.
    • Change your Credit/debit card PIN number.
    • Change your Net banking password.
    • Change your password for your entire login


Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.


OthersEdit

More information which might help people.


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