Wikiprocedure

Andhra Pradesh - Complaint about Faulty Electricity Meter

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ProcedureEdit

Apply In-Person:

  1. Approach the respective EASTERN POWER DISTRIBUTION COMPANY OF ANDHRA PRADESH LTD. (APEPDCL) or SOUTHERN POWER DISTRIBUTION COMPANY OF A.P LTD (APSPDCL) to register your complaint regarding the faulty electricity meter.
  2. Refer to the “Office Locations & Contacts” section in this procedure to see the respective address and contact details.
  3. Record the complaint according to the office guidelines.
  4. Once the complaint is recorded the consumer will be provided with an acknowledgement which needs to be kept safe until further notice.
  5. The request will be taken care of by the respective authority.
  6. A technician will visit on the address mentioned in the application to inspect the electricity meter.
  7. If the electricity meter is found faulty, it is removed and taken to the department lab for checking.
  8. The department will inform to the consumer to either collect the repaired meter or the replaced meter until which the consumer needs to wait until further notice from the department.
  9. The consumer must follow the department notice and regulations to get the electricity meter fixed.

Apply Online (APSPDCL): - Complaint about Faulty Electricity Meter Online for (APSPDCL) with Images

  1. To register your complaint online at APSPDCL navigate to the link Link
  2. Click on “Register Complaints” tab.
  3. Sign In/ Sign Up using appropriate personal credentials.
  4. Once signed in fill up all the required information.
  5. Refer to the “Required Information” section in this procedure to fill the required details.
  6. Click on submit button.
  7. After filling out all the details and uploading required photos or documents, click on the submit button.
  8. The complaint is now fully submitted.
  9. After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.

Apply Online (APEPDCL): - Complaint about Faulty Electricity Meter for (APEPDCL) Online with Images

  1. To register your complaint online at APEPDCL navigate to the link Link
  2. Click on “Customers”, “Complaint Related” and then on “Register a Complaint”.
  3. Click on the Link to request a call.
  4. Enter your name, contact number and request type as “Meter Related”.
  5. Click on submit button.
  6. The responsible officer will assign the task to the concerned department/officials and see to it that the problem is attended to immediately.
  7. Upon successful registration, a unique registration number will be generated and provided to the customer, which is to be retained for status enquiry.
  8. After the complaint is submitted the fuse man will visit for the inspection of the faulty meter and replace the meter from the local or centralized location.


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Required DocumentsEdit

  • Copy and original of the payment receipt of last electricity bill
  • Copy of card issued by electricity board
  • Photo of the consumer/applicant
  • Scan Aadhaar card


Office Locations & ContactsEdit

Southern power distribution company of A.P Ltd.
SOUTHERN POWER DISTRIBUTION COMPANY OF A.P. LTD, (APSPDCL)
9-13-65/ASRINIVASAPURAM TIRUCHANOOR ROAD
TIRUPATI - 517503
CHITTOOR DISTRICT
ANDHRA PRADESH

EASTERN POWER DISTRIBUTION COMPANY OF ANDHRA PRADESH LTD. (APEPDCL)
Seethammadhara Rd, TPT Colony,
P & T Colony,Balayya Sastri Layout,
Visakhapatnam - 530001,
Andhra Pradesh, India.
Tel: 0891-2582392 (Control Room),
e-mail : [email protected]
Contact link: Link
Contact link: Link

EligibilityEdit

Consumers whose meter are damaged and show fault readings can apply for this complaint.


FeesEdit

The fees and payment depends on the respective electricity board and respective state.


ValidityEdit

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever


Documents to UseEdit

Please attach documents that can be used by people. e.g. links


Sample DocumentsEdit

Please attach sample completed documents that would help other people.


Processing TimeEdit

Inspection occurs within 3 days in towns and cities and within 5 days in rural areas and replacement within 5 days thereafter. Within another 3 days, replacement is done after receiving the payment.


Related VideosEdit

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.


InstructionsEdit

Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.


Required InformationEdit

  • Full Name of Person
  • Email ID
  • Mobile Number
  • Account number
  • Address
  • Consumer number
  • Complaint category
  • Complaint description
  • Choose file (if any)
  • Circle
  • Sub division
  • Area Name


Need for the DocumentEdit

Lodging complaint against your electricity provider in case of faulty electricity meter will help you replace your meter and have it to function well again.


Information which might helpEdit

Enter other informations which might help.


Other uses of the Document/CertificateEdit

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.


External LinksEdit

Place some external links which might help.


OthersEdit

More information which might help people.


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