1. Go to the Registrar General's Department.
2. Present required documents.
3. Fill out a form for replacement.
4. Pay the fee.

• long birth certificate
• copy of lost I.D if any

Registrar General's Department
Central Registry Office
Makombe Building
Harare
Zimbabwe
Email: helpdesk@rg.gov.zw

• For offices and sub-offices, click on this link: http://www.rg.gov.zw/offices

must be a holder of a national registration document or identity card

Statutory fees

• For searching records relating to any one year for any document, entry or other record: US$10
• Fingerprint clearance: US$1
• Urgent fingerprint clearance: US$5
• Initial registration of persons who are above the age of 18: US$2
• Replacement of lost document issued: US$2
• Urgent replacement of document: US$2
• Replacement of lost or defaced metal identity document: US$10
• Urgent replacement of document: US$10

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents which can be used by people who would like to follow this procedure.    

Please attach sample completed documents which would help other people who would like to follow this procedure.    

• For a Synthetic ID: processing time is within 15 minutes of application (instant)
• For a Green copy ID: 3 days waiting time

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

If a national registration document or identity card is lost, stolen or damaged, you can apply for its replacement. Following are the procedures on how to replace it.

Enter other informations which might help

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Registrar General's Department (National Registration): http://www.rg.gov.zw/services/national

More information which might help people.