The application for obtaining a Internet Service Provider (ISP) license or permit can be made at the Rwanda Utilities Regulatory Authority (RURA). Also, please look into the Required Documents section where information required is listed down.

Rwanda Utilities Regulatory Authority (RURA)
P.O.Box : 7289
Kigali-Rwanda
Phone:(+250)252584562
Toll Free : 3988
Fax:(+250)252584563
Email : info@rura.rw
Website : http://www.rura.gov.rw/

Company Profile

• Nature and structure of the applicant ( a subsidiary, associated companies, joint ventures etc)
• Copy of the certificate of incorporation of the company in Rwanda
• Certified copy of the Memorandum and Article of Association
• Share capital structure
  
  

Business Plan

• Business concept ( Business and service/product description, customer and geographical coverage etc)
• Economic, market and financial analysis (with proposed initial prices and cash flow statement)
• Evidence of capital (bank deposit, credit facilities and audited accounts)
• Operations arrangements ( human resources plan, customer service plan, support arrangements)
  
  

Technical Application

• Information about Service technology
• Illustrate network descriptions with capacities and facilities/infrastructure to be leased from licensed providers
• Essential resources/facilities requirements
• Interconnection interface arrangements/requirements
• Equipment standards and quality of service levels

Rwanda Utilities Regulatory Authority (RURA)
P.O.Box : 7289
Kigali-Rwanda
Phone:(+250)252584562
Toll Free : 3988
Fax:(+250)252584563
Email : info@rura.rw
Website : http://www.rura.gov.rw/

Provide eligibility criteria's for going through this procedure.

Explain the fees structure which is required for obtaining the certificate/document.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

Please explain processing time taken in obtaining the document/certificate.

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since January 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

This procedure provides you information about how to obtain a Internet Service Provider License (ISP) for Rwanda.

Enter other information which might help

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Place some external links which might help

More information which might help people.