How to Apply

1. Visit a private veterinary with the pet you intend to export to have it tested and obtain the veterinary certificate.
2. Obtain a veterinary health certificate for export by depositing the certificate fee at the Bank to the Rwanda Agriculture Board (RAB) Account number: 400374715110578 Account name: RAB Internally Generated Revenue, then apply for the certificate through the RBA E-portal: E-portal
3. Contact a clearing agent to assist you with the customs process that require a registered clearing agent, view the list of clearing agencies via this link: clearing agent
4. Apply for the certificate of origin by having the clearing agent apply for it through the Rwanda e-single window: Rwanda e-single window you can also find out about the particular rules of origin that apply to the specific product and export market. Find out more by consulting RRA’s customs unit:
   
   • Tel.: + 250 252595512
   • Hotline: 3004 (free of charge)
   • E-mail: customs@rra.gov.rw
5. Then obtain an airway bill by:
   • Contacting an airline to book cargo space according to the weight of your Cargo (pet). Note, the booking must be done at least 24 hours prior to direct flights and 48 hours prior to transiting flights
   • Transport your pet to the airport warehouse for cargo scanning, this must be done 6 hours before flight for security purposes at the presence of a police officer
   • Then cargo (pet) will be weighed and an airway bill will be prepared according to the weight and nature of the consignment
   • Obtain the airway bill and pay the prescribed amount at the bank
6. Clear the cargo by having your clearing agent declare the cargo online through the Rwanda e-system window: e-system and pay the prescribed clearance fee. NOTE: Payment can be made online on Rwanda Revenue Authority account at any of the commercial banks that provide that service, and via MTN Mobile Money, by selecting payment (#3) and Rwanda Revenue (#6).Once the payment is made, the Customs office gets an automatic notification in the electronic single window system so they can produce the release documents right away.
7. Finally you will obtain a release order and Exit note - Export allowing the cargo to proceed outside Rwanda

• Vaccination card
• Passport
• Health certificate from veterinary
• Veterinary health certificate for export (dogs and cats)
• Invoice
• Packing list
• Airway bill
• EU certificate of origin

RWANDA AGRICULTURE BOARD
P. O. Box 5016, Kigali
Tel: 4675 / +250 788 385 312
Email: infos@rab.gov.rw
Website:Rwanda Agriculture Board

RAB E-PORTAL
Tel: +250 788 385 312
Email: infos@rab.gov.rw
Website:E-Portal

CUSTOMS SERVICES DEPARTMENT - KIGALI INTERNATIONAL AIRPORT
KN 5 Rd, Kigali
Tel: +250 788 185 602
Email: customs@rra.gov.rw
Website:Rwanda revenue Authority

• Citizens and foreigners Who wish to export pets (Cats or Dogs) form Rwanda

• Export fee depends on several factors. You can use the help of your clearing agent to assist you in calculating the required fee, however the declaration fees RWF3000

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

• Release order
• Exit note

• Within one day

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Release order serves as confirmation that cargo declaration is complete and payment of the processing fee is done. It is produced by the customs officer after verification of declaration and payment in the electronic single window.

• Names
• Address
• Details of cargo
• Country of destination
• Clearing agent details

• You need to declare and clear your cargo with the Rwanda customs and obtain the necessary documents to allow you to proceed with exporting your cargo

Enter other informations which might help.

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

• Trade portal

More information which might help people.