1. Report the lost your ID: Once you found out that your e-ID card was lost, you must immediately report the incident to the Public Service Development Agency. The Agency will block the identification and digital signature certificates so as to prevent anyone from using them even if they know your secret PIN codes. Online identification systems will automatically block any attempt of access with your e-ID card; also, any digital signature which appears after the cancellation of e-ID card will be deemed void.
2. Apply for a new one: Go to any branch of Public Service Development Agency or Public Service Hall and apply for a new one.

• Two photos (photos may be taken in branches of Public Service Development Agency or Public Service Hall for 3 GEL per set);
• ID card to be replaced (except when ID card has been lost);
• In case of changing personal data, a proof of change (of name, surname, et cetera);

Public Relations Service
67 A. Tsereteli Avenue, 0154, Tbilisi, Georgia
+995 32 2 40 10 10 Agency
+995 32 2 40 55 99 General Inspection
+995 32 2 40 40 20 Internal Audit
online@sda.gov.ge.

Territorial Offices

Georgian Missions Abroad

You may apply for a replacement card in these following cases:

• Unfit to be used (because of wear, damage or loss).
• Change of domicile (except in cases when a person holds a new ID (residence) card);
• Expiry of validity term;
• Change of name or surname;
• Inaccuracy in the data;

• Tenth business day 30 GEL
• Fifth business day 40 GEL
• Third business day 50 GEL
• Second business day 60 GEL
• The same day 65 GEL

The following categories are exempt from the payment of ID card fees:

• Members of socially vulnerable families with rating score of up to 70,001 units;
• Participants of World War II;
• Georgian citizens who became disabled during the fight for territorial integrity of Georgia;
• People whom President of Georgia granted citizenship of Georgia;
• Students of authorized higher educational institutions, whose status can be verified in the database of Public Service Development Agency, are eligible to 10 GEL discount;
• Students, who have already used the 10 GEL discount but want to get a document anew, are eligible to 3 GEL discount.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

Please explain processing time taken in obtaining the document/certificate.

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.

A list which displays the kind of information which is required to complete the procedure.
e.g.
1. Date of Birth.
2. City or County of Birth.

This procedure provides information on how you can replace a lost/stolen Electronic Identity (e-ID) Card issued in Georgia.

Enter other informations which might help

Electronic ID card (e-ID)

The ID card stores electronic data of the cardholder such as name, surname, date of birth, place of birth, citizenship, sex, personal number, photo, personal signature, issuer of ID card, date of issuance of the ID card and term of its validity.

Public Relations Service - Georgia

More information which might help people.