Apply In Person

1. To Get Accreditation for CCTI (Call Center Training Institutes), the applicant has to approach the Bangladesh Telecommunication Regulatory Commission link
2. An application form will be provided to the applicant by the concerned officer.
3. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
4. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
5. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
6. Submit all the documents with the completed form to the concerned officer.
7. The applicant has to pay the prescribed fee as requested by the authority.
8. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
9. The evaluation committee will be formed by the commission to evaluate the application submitted by the applicant.
10. Then the application will be processed further. All the updates on the application status will be sent via SMS to the applicant’s mobile number.
11. Once the process gets completed, the applicant gets a call from the office regarding the application.
12. The officer will come for a site inspection
13. For the further process to complete the permit, the applicant has to follow the instruction given by the officer.
14. This entire process can be completed within 30 days or as per the timeline advised by the respective department authority.

• Application form
• TIN certificate
• Tax clearance certificate
• Proof of ownership
• Fee receipt
• Protocol for training institute
• Plan
• Any other documents (if required)

Bangladesh Telecommunication Regulatory Commission (BTRC)
IEB Bhaban (5,6 & 7 floor)
Ramna, Dhaka-1000
Phone (PABX): + 880 2 9611111
Fax: +8802223386677
Email: btrc@btrc.gov.bd
Contact link

Bangladesh Telecommunication Regulatory Commission
IEB Building (5th, 6th & 7th Floor)
Ramana, Dhaka-1000
Contact link

• Any company or institute or individual who intends to Get Accreditation for CCTI (Call Center Training Institutes) is eligible to make this application.

• The applicant has to pay the prescribed fee as requested by the authority.

Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Please attach documents that can be used by people. e.g. links

Please attach sample completed documents that would help other people.

• This entire process can be completed within 30 days or as per the timeline advised by the respective department authority.

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

• Name
• Nationality
• Residential Address
• Residential No
• Mobile No
• Business name
• Plan
• Fax
• Email Address
• Other details
• Date
• Signature

• Any company or institute or individual who needs to start up the CCTI training institute has to get the proper approval from the telecommunication department.

• For more information link

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

Link

More information which might help people.