Bihar - Online Report Street Light Not Working (Outage) through EESL

Step 1 : First one has to make sure that all the required documents are in hand to apply online. If you would like to know about the documents that are required for this procedure, please visit the following link : Required Documents for Reporting Street Light Not Working (Outage)

Step 2 : Please use the following link to apply online : Complaint Registration.

Note: Through EESL Non-LED light type complaints will be not be registered.

Step 3 : In this page please select the Scheme as “Street Light” then enter all the mandatory information. Also select your respective state, district and light type from the dropdown menu. Then enter the captcha in the textbox which is highlighted in Yellow and click “Save” tab which is highlighted in RED in the below image.

File:EESL 1.gif

Step 4 : After successful submission of your complaint you will receive the confirmation message in this screen. Please note the complaint reference number which is displayed on the screen for future reference. This complaint reference number will be sent to your registered mobile number also. Please click "Ok" tab which is highlighted in RED in the below image to complete the process.

File:EESL 2.gif

Step 5 : Now the authorities will verify the complaint received and take necessary steps to solve the issue.

Step 6 : Authorities will assign the electrician to repair the outage problem in the respective area / street from where the complaint is received.