West Bengal - Reconnection of Water Supply

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Procedure

Apply In-Person:

1. To apply for reconnection of water supply, approach the executive engineer in the water supply department of the Kolkata municipal corporation.
2. Link for contact details : Link for contact details.
3. Collect the application form or write on a plain A4 sheet as advised.
4. Complete the application form. Attach the entire required documents as per our “Required Documents” section and present it to the designated authority.
5. This application and attached documents will be checked. If all are in place, applicant will be advised to pay reconnection fees.
6. Please pay the advised fees at the respective counter and obtain the receipt.
7. Now submit your application for reconnection along with the remittance of application fee, reconnection fee and all dues paid details if any to the designated authority in two sets. (second set will be returned with signature of the receiving authority)
8. Once the application is received, authorities will register the request into the register.
9. Applicant will get acknowledgment for the submitted application. Please keep it safe for future reference.
10. This application will be processed internally. Department staff will reconnect the service as notified.

Apply through Centres:

1. To apply through centres, the applicant has to approach the respective “CSC” centre in their area. Refer the following link for location: CSC Locator link
   • NOTE: The applicant has to select the state, district and block name from the drop-down menu, or the applicant has to click on their respective district to find nearby centres.
2. Please visit the centre and consult with the centre operator for your requirement.
3. If the operator issues an application form, then collect it and pay the requisite fee. Please complete the application form.
4. Now, submit the completed application along with the required documents as per the “Required Documents” section of this page. It is advised to take the documents in original to the kiosk for scanning purposes.
5. The operator will process the application online. On successful submission, the applicant will receive an application number as acknowledgement. The applicant will also get a transaction number as a text message on their registered mobile number.
6. Applicant has to make necessary payment as centre operator quotes and don’t forget to take the receipt.
7. This application will be forwarded to the respective department for further processing.
8. ”SMS” triggered update on application status will be sent to the applicant’s mobile. Please keep track of the notification.
9. The submitted application will be processed by the department. A designated authority will verify the submitted documents and inspect the area of the applicant to clarify the applicant’s details.
10. Based on the outcome of the above-mentioned steps and other internal processing, the designated issuing authority will provide the connection.
11. The status, viz. Approval or Rejection will be conveyed to the applicant through an “SMS” or applicable norms.

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Required Documents

• Application form
• Proof of Identity
• Residence Proof (telephone bill/electricity bill)
• Copy of receipt of paid water bill.
• Updated Tax Payment Receipt
• NOC from property Tax department (If required)
• Aadhaar card.
• Last payment paid receipt.

:Note: Apart from the above documents authorities may ask to submit additional information or documents. Please provide them for processing.

Office Locations & Contacts

The Kolkata Municipal Corporation
5, S.N.Banerjee Road,
Kolkata - 700 013, India
Phone : +91 33 2286-1000 (28 Lines)
Contact Link: Link

Eligibility

• A valid consumer whose water connection is disconnected.
• All the payments are paid up to date.

Fees

• Fees/charges should be paid as applicable and as advised by the authorities.
• If reconnection is sought after disconnection of water supply connection, department levied fine has to be paid by the consumer in addition to the deposition of security deposit as deposited at the time of commencement of the water connection.

Validity

The reconnection availed will be valid as long as the required tax or charges as per the department are paid.

Documents to Use

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Sample Documents

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Processing Time

• Within one week

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M".

Instructions

Make sure you have paid the bills.

Required Information

• Name of the applicant
• Address
• Consumer number
• Meter number
• Division
• Sub division
• Mobile Number

Need for the Document

• Reconnection for water supply arises based on the request by the party or on clearing of pending dues or reconnection by Department in case of disconnection due to any reason.

Information which might help

• In case of non-payment of bill, consecutively for 2 (two) months or as specified by the department water supply connection will be disconnected.
• Beware – Law is strict against those who dodge to follow the amendments.

Other uses of the Document/Certificate

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e.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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