Wikiprocedure > Uganda

Uganda - Replacing a National Social Security Fund Card

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  1. If you have lost your NSSF card, go to the nearest police station to report this.
  2. Obtain the police report stating you loss.
  3. Visit the nearest NSSF office in your region
  4. Present the police report to the attending officer, with your identification document.
  5. Answer the question that the officer will ask you and fill the application from the they will provide you
  6. You biometric data will be taken again and they will start processing your application
  7. After processing your card, it will be issued to you immediately.
  8. If you want to replace a damaged NSSF card, present it for replacements with your identification documents.

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Required Documents[edit]

  • Identification Documents
  • Police Report
  • Damaged NSSF card

Office Locations & Contacts[edit]

NSSF Uganda
Plot 1 Pilkington Road,
Workers House, 14th Floor
P.O Box 7140, Kampala, Uganda
Phone: +256 313-331-755
Toll free: 0800 286 773

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  • NSSF card holders who have lost their card or have damaged cards


  • Free


  • NSSF is valid until you Retire

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links
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Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time[edit]

  • Within 15 minutes

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 

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  • Report your loss to the police station, obtain the police report explaining your loss and visit the nearest NSSF office. Ask them for assistance, you will be provided with the application form fill it and your biometric data will be taken, the application will be processed and a new card will be issued to you within 15 minutes.

Required Information[edit]

A list which displays the kind of information which is required to complete the procedure.
1. Date of Birth.
2. City or County of Birth.

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Need for the Document[edit]

  • NSSF card is the document that proves you are a member of the NSSF foundation and it will be required when you are applying employment

Information which might help[edit]

NSSF act

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

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More information which might help people.