Wikiprocedure > Uganda

Uganda - Pay Electricity Bill

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Via ( Umeme offices)
  1. Visit the electricity board office of your area. (UMEME offices) with electric bill invoice and the amount to be paid indicated on the invoice
  2. Approach the services counter and submit the invoice bill and the recommended amount in cash or cheque Draft to the attending official
  3. Who will verify the amount to be paid through their computer system and if the amount is in order he/she will clear your bill and issue you a receipt confirming payment

Via the bank
  1. Visit a bank near you and request for the account number for the Uganda power authority deposit the subscribed amount indicated on the invoice bill and please indicate your electricity personal account number, and your full names

Via Postal Corporation of Uganda
  1. You can also post the payments at any post office centre near you

There are several methods of payment through online option i.e. through your mobile phone, bank automatic teller machine
  1. Via MTN Uganda
    • Dial *165# and Select Pay Bill from the MTN menu.
    • Enter the Power business number 8383.
    • Enter your full Power account number e.g. 123456-01.
    • Enter the amount you wish to pay.
    • Enter your MTN PIN.
    • Confirm that all details are correct.
    • You will receive a confirmation of the transaction via SMS.

  2. Via Airtel Money (Airtel)
    • Dial*185# and Select Airtel Money from the menu.
    • Click on "Make Payments".
    • Select "Pay bill”.
    • Choose Power Bill for postpaid bill
    • Enter the amount you wish to pay.
    • Enter your Airtel Money PIN.
    • Under the reference option, type your full Power account number e.g. 123456-01.6Confirm that all details are correct.
    • You will receive a confirmation of the transaction via SMS.

  3. Via ATM Payments
    • If you have an account with Stanbic Bank, Postbank or Standard Chartered Bank, you may also pay your bill through any of these banks *Automatic Teller Machines (ATMs).
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Required Documents[edit]

  • Electricity invoice bill
  • Payment of Amount indicated on the invoice bill either in cash, draft cheque

Office Locations & Contacts[edit]

Uganda Electricity Distribution Company Limited
Address: UEDCL Towers, plot 37 Nakasero Rd, Kampala, Uganda
Phone: +256312330300

Officers and location of Uganda (UMEME) centre
Office location

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  • All person living in Uganda, who have applied and receives electricity services at the residential, business or centres


  • Amount to be paid is always indicated on the electricity bill invoice (UMEME) payment mode: pay Eb bill


  • It is valid for one month

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links
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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • Immediately after receiving payment of the service fees

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.

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Please provide other instructions related to the certificate/documents.
e.g. The state office holds birth records since january 1908.

Required Information[edit]

  • You will require the electricity bill details
  • The name of the consumer
  • The account Number of the consumer
  • The contact address and physical location
  • Working telephone line or Mobile number
  • The invoice to pay the bill.

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Need for the Document[edit]

  • Payment of your electric bill enable one to enjoy power services, failure to pay your bill on time will led to disconnection of power at your premises

Information which might help[edit]

  • Electricity Payment receipts can be used as proof of residence.

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

Direct pay
easy pay

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More information which might help people..

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