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Uganda - Open Paypal Account

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  • PayPal enables digital and mobile payments on behalf of consumers and merchants worldwide.
  • It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions.
  • Credit/ Debit cards from Equity Bank and United Bank of Africa easily link with PayPal Accounts.

Apply Online[edit]

  1. Visit Uganda’s PayPal Home page to as to make the application for registration. The country is pre-selected for you and the language defaults to English, and you may wish to change these according to your language.
  2. Scroll to the bottom of the page and click on the Get Started Icon so as to Sign Up.
  3. You will be directed to the page where you have to choose which type of account you want to open. You have to choose between an Individual account and a business account. Here is a brief overview of the two types of accounts:
    (i). Personal Account ; A personal account is intended for all who buy online, receive money or withdraw money from your card an occasional basis. It is the most suitable for basic use.
    (ii). Business Account; A business account is useful to businesses, company or groups. You will use your business or company name, and there are more advanced features such as the creation of invoices.
  4. Fill in the required information which include;
    (a). First and last name
    (b). Email address ; then click on the Next button
  5. Fill in your postal, physical address, date of birth , mobile phone number then confirm that you have read and consented to PayPal's User Agreement and Privacy Statement. Click on the Agree and Create Account button so as to submit your application and create your account.
  6. Click on the PayPal logo on the top left side of the screen. This will direct you to your PayPal’s account home page where you can now finish setting up your PayPal Account.
    • Start by verifying your email address by clicking on the confirm your email link on the confirm email tab. This will send a confirmation email to your email address which you are supposed to confirm by clicking on the confirmation link. Confirmation of your email address will make you get important information about account security.
    • Confirm your mobile phone number by clicking on the Confirm your Mobile Phone link on the confirm Mobile Phone tab. This will send a confirmation SMS Code to your mobile device which you are supposed to confirm by entering the Code onto your PayPal account. Confirmation of your mobile phone will make it easier for youto recover forgotten/lost passwords.
  7. Verify your PayPal account. Click on the Link Card Icon so as to link your Debit card or Credit card to your PayPal account. This is known as verification. Fill in the required information which include;
    (i). Credit/ Debit card number
    (ii). Card type (Visa card , Master Card , American Express , Discover )
    (iii). Expiration date
    (iv). Security code ( CVV )
    • PayPal will send a $1.95 USD charge to your card and after the card is confirmed, the charge will be refunded to your card.
    • The charge will appear on your card statement with a 4-digit code and the word PAYPAL. If you view your card statements online, you can check for the code in a few days. Otherwise, check for the code when you receive your next statement in the mail.
  8. Confirm your card by entering the 4-digit code to finish verification
    (i). Have your 4-digit PayPal code ready and from your follow the steps below:
    (ii). Click Wallet at the top of the page.
    (iii). Click the card that needs to be confirmed.
    (iv). Enter the 4 digit code in the box and click Confirm.
    This will verify your account. When your account is verified, the withdrawal limit on your PayPal account will be lifted.
  9. You can finish setting up your profile by clicking on the Settings Icon on the top right hand side of the screen and adding your information regarding your
    (i). Passport
    (ii). Add Passport photo
  10. After following all the steps your account will be properly set up and you can use it to send and receive money online.

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Required Documents[edit]

  1. Passport
  2. National Identity card
  3. Credit card/ Debit card
  4. Business registration documents
  5. Passport photograph
  6. Registered Mobile Number

Office Locations & Contacts[edit]

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  • One should above eighteen years of age to make open a PayPal account
  • One should have a valid email address


  • The application is free of charge


  • The validity period is forever, However non-compliance of PayPal’s terms and conditions can lead to a temporary or permanent limitation of your PayPal account.

Documents to Use[edit]

  • This application id done online.

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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • The processing time to open is immediate.
  • Verification can however take one day to complete.

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.

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  1. Visit on computer
  2. Choose the Type of Account (Personal or Business)
  3. Enter your personal information
  4. Activate the account via Email
  5. Link your debit card or credit card
  6. Use PayPal to send and receive the money within Uganda or anywhere around the world.

Required Information[edit]

  1. First and last name
  2. Email address
  3. Postal address
  4. Physical address
  5. Date of birth
  6. Mobile phone number
  7. Business name ( in case of business account)
  8. Credit /Debit Card details ( Number / Expiry date
  9. Passport / Identity card Number

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Need for the Document[edit]

  • PayPal enables digital and mobile payments on behalf of consumers and merchants worldwide. With PayPal, you can;
(i). Send / receive payments on e-commerce stores such as Amazon, eBay, Alibaba etc
(ii). Buy or sell goods and services
(iii). Transfer money from one PayPal account to another
(iv). Transfer money from bank to PayPal account and vice-versa
(v). Exchange cash with someone
(vi). Make or receive donations
(vii). Send money to your friends, family and relatives

Information which might help[edit]

  • PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.
  • The company operates as a payment processor for online vendors, auction sites, and many other commercial users, for which it charges a fee in exchange for benefits such as one-click transactions and password memory.
  • PayPal enables digital and mobile payments on behalf of consumers and merchants worldwide.
  • It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions.
  • It also facilitates person to person payments
  • If your account is verified, there’s no limit on the total amount of money you can send from your account. You can send up to $60,000, but may be limited to $10,000, in a single transaction. (This amount can vary, though, depending on your currency.)
  • To see your sending limit:
(i). Log in to your PayPal account.
(ii). Click My Account at the top of the page.
(iii). Click View limits next to your PayPal balance.
  • It is now possible for PayPal users in Uganda to withdraw funds from their PayPal accounts straight into their preferred Mobile Money network (MTN or Airtel)

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

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More information which might help people.

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