Wikiprocedure > Uganda


Uganda - Obtain a post paid Number

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Procedure[edit]

Visit any service provider with the required fee, valid identification documents, company or organization documents like certificate of incorporation and other documents as may be required, two passport sized photographs (while some companies like Orange you dont need to go with passport photos, it will be taken by a company staff member) you will be given an application form to fill, then it will be assessed and a toll free number will be processed



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Required Documents[edit]

Valid identification documents and others as may be required at any one time for example Bank statement/bank reconciliation, Certificate of incorporation or Memorandum and Articles of Association or Trading license



Office Locations & Contacts[edit]

MTN Uganda Physical Address
MTN Uganda
22 Hannington Road
Kampala
Postal Address
P.O. Box 24624 Kampala
Fax Number: +256 (0) 312 212 233
Email: customerservice@mtn.co.ug
Email: http://www. mtn.co.ug
Orange Uganda
Plot 28 - 30 Clement Hill Road
P.O. Box 24144 Kampala Uganda
+256 (0)20 4792 000 (reception)
+256 79 0000 100 (customer care)
Email: care@orange.co.ug, corporate.care@orange.co.ug
website: http://www.orange.ug
Uganda Telecom
Plot 2/4A Rwenzori Courts ,
Nakasero Road, P.O. Box 7171,
Kampala, Uganda Toll Free lines 997, 300
Tel: +256 41 333 200
Fax: + 256 41 345 907
E-mail: Customercare.info@utl.co.ug
Website : http://www.utl.co.ug
Airtel Uganda Airtel House,
Plot no. 40 Jinja Road,
P. O. Box 6771 Kampala

Kampala toll free line 1100 or 0752 230110 from another line Fax: +256 75 2234933
Email:customercarec@ug.airtel.com
Website: http://www.africa.airtel.com/Uganda?



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Eligibility[edit]

They are commonly used and suitable for use by Non-Governmental Organizations, Business and Marketing Services, Security Services, or individuals. Also suitable for those who make bulk calls.



Fees[edit]

Fees required is 2000/-



Validity[edit]

No expiry as long as you make bill payments



Documents to Use[edit]

Application form provided by the service provider .    



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Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    



Processing Time[edit]

Only one day.



Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	



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Instructions[edit]

Please provide instructions on obtaining the certificate/documents.
e.g. The state office holds birth records since january 1908.



Required Information[edit]

  • Full names
  • date
  • email
  • postal
  • physical address
  • phone number
  • type of ID
  • ID number
  • serial number of the line
  • gender
  • signature



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Need for the Document[edit]

This is a number issued with a contractual billing option enabling you to enjoy communicating at preferential rates conveniently. Message and talk for as long and as much as you want without worrying about recharging your call credit. One receives a monthly itemized bill which is to be settled at the end of every month or depending on the contract you have made with the service provider.



Information which might help[edit]

Enter other informations which might help



Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

.



External Links[edit]

http://www.mtn.co.ug/MTN-Business/Voice-and-Messaging-Solutions/0800-Toll-Free-Voice-Premium-S.aspx
http://www.thekonsulthub.com/how-tos/how-to-get-a-toll-free-phone-number-in-uganda/
http://www.i-network.or.ug/index.php?option=com_content&view=article&id=300:customer-care-contacts-for-telecoms-in-uganda&catid=102:general-info&Itemid=188
http://www.africa.airtel.com/uganda?
http://www.mtn.co.ug
http://www.utl.co.ug
http://www.orange.ug
http://www.mtn.co.ug/Mobile-Plans/Pay-Monthly.aspx
http://www.utl.co.ug/business/mobile/



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Others[edit]

For more information one has to visit one of the service providers offices or websites