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Uganda - Obtain a Rental Box PO Box Address

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  1. For one to obtain a rental box you can visit Posta Uganda main branch on Kampala Road next to Bank of Uganda or any other branches country wide with the required documents and recommended application fees
  2. Approach the service desk and request for the rental box application form, read through the instruction and fill it accurately
  3. Pay the application fees and submit the filled form with required documents to the attending official, who will verify and process your documents
  4. If all the information are in order you will be issued your rented Box Number immediately
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Required Documents[edit]

For Individuals

  • Valid Identification documents (ID card, passport, driver’s licenses)
  • Two passport sized photographs which clear facial view,
  • Recommendation letter or LC letter and a photocopy of a recognized valid ID.

For Non-Individuals

  • Valid Identification documents (ID card, passport, driver’s license,)
  • For the directors or owners
  • Two passports sized photographs which clear facial view,
  • Certificate of incorporation or business/company/organization registration,
  • Recommendation letter or LC letter and a photocopy of a recognized valid ID.

Office Locations & Contacts[edit]


Main Branch
Posta Uganda Plot 35, 
Kampala Road,
P. O. Box 7106 Kampala,
Tel Contact: +256-414-255511/5 Ext282,315 
Website: Uganda post

Other Branches
Posta Clock Tower, 
Posta Bulange, 
Posta Wandegeya.
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  • Individuals, Companies, Organizations are eligible for obtaining a rental box.


  • A small box is rented at Ushs 35,100/- and a big box is rented at Ushs 46,800/- per year.


  • Doesn’t expiry as long as you make bill payments

Documents to Use[edit]

Please attach documents that can be used by people. e.g. links
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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • One working day

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.

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Renting a letter box:

  • The box rental is pre-payable annually on the first day of the month in which the box was allocated. Payments must be made within 21 days from the date when the tenancy expired. Failure to pay rental for the box may result into forfeiture and consequently re-allocation of the box.
  • Currently a small box is rented at Ushs 35,100/- and a big box is rented at Ushs 46,800/- per year.
  • Upon renting a private letterbox you will be issued with a renter’s authority card. The card may from time to time be requested for when taking valuables at our counters.
  • For your own convenience you are requested to open your letters outside the boxes area. Opening /reading letters in this area may lead to you being unnecessarily questioned by the security officials
  • For security purposes no external items should be kept or placed in your box.

Required Information[edit]

Individual rental box

  • Full names,
  • Identity card number,
  • passport number,
  • nationality,
  • phone number,
  • physical address,
  • signature,
  • Email,
  • occupation,
  • referee

Business rental box

  • Name of business,
  • physical address,
  • location, street,
  • plot number,
  • phone number,
  • names of directors,
  • referee,
  • signature

Diplomatic missions, non-government organizations, parastatals, institutions among others: Full names, physical address

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Need for the Document[edit]

A rental box number which is also known as a Mailing Box, Letter Box, Private Bag and many others names in Uganda allows the owner or the renter to receive his or her correspondences, letters or parcels, mails and others including luggage, products and items for example when one purchases an item from an online market like Amazon and would want it delivered to him through. This service is provided by Posta Uganda which was formerly known as Uganda Post and Telecommunication Cooperation before it was privatized and renamed the current name.

Information which might help[edit]

Dealing with wrongly addressed mail in your letterbox: Letters found in your box addressed to persons you don’t know should not be taken or destroyed.

You should:        

  • You should contact the appropriate post office where they should be able to deliver it to the correct person.

Below are some of the reasons why a letter not belonging to you may be found in your box

  • your box may be reissued and the letter may belong to a previous owner
  • The wrong address may have been used by the sender
  • Note: The above are the more likely reasons for finding unfamiliar letters in your letterbox this does not suggest sharing of the box.

Security of your letterbox:

  • Remember to always lock your letterbox
  • Place your key in a secure place
  • Please report any perceived mail violation

Replacement of lost keys

  • Replacement of the lock upon loss of keys will be done at a fee. A lock with one key costs shs. 20,000/= and a second key costs 5,000/=.
  • If your lock becomes faulty, the pre replacement will be done free of charge.(However there must be written authority from the renter)

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

Posts uganda

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Postage prepaid
This is a prepaid service for both domestic and international mail which is very convenient for clients handling large volume of mail. Under this arrangement, a client is required to sign a contract with Posta Uganda and makes an advance payment from which every consignment He/she brings for posting will be charged. He/she will be provided with a monthly statement showing the number of transactions and amount charged.


  • Convenient
  • Saves time