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Uganda - Obtain a National social security fund card

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National Social Security Fund (NSSF) is a semi-government agency responsible for the collection, safekeeping, responsible investment and distribution of retirement funds from employees of the private sector in Uganda, who are not covered by the Government Retirement Scheme.


  1. Apply In-Person
    1. Visit the National Social Security Funds (NSSF) branch officer building near you with all the required documents
    2. Approach the service desk and request for an application form. i.e.Employee form:RegistrationEmployer form: Registration
    3. Please read through the instruction carefully and fill it accurately, submit the filled form and the required documents to the attending official, who will verify and process your documents
    4. The NSSF officer will take your photo and thumb prints and record your inform into the NSSF computer system, An NSSF Card will then be issued immediately 

  2. Online application
    1. Visit National Social Security Funds (NSSF) website portal Onlineand click on “what do you wish to do” on the drop box select “e statement and self-registration”
    2. Then select either “employee pre-registration” or “employer pre-registration” depending on the application you’re applying for
    3. You will be redirected to the next page, read through the instruction carefully and enter accurate information on the application form and proceed, on completion of filling the form click on “submit”
    4. A reference number will be generated, present the reference number to the nearest NSSF office within five working days, The NSSF officer will take your photo and thumb prints, An NSSF Card will then be issued.

  3. Via Mobile app
    1. Download National Social Security Funds (NSSF) App via your phone, enter your national identity number (NIN) and proceed with filing the application form accurately then submit it
    2. A reference number will be generated and send as an SMS, present the reference number to the nearest NSSF office within five working days, The NSSF officer will take your photo and thumb prints, An NSSF Card will then be issued.
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Required Documents[edit]

  • Employer recommendation letter or LC letter
  • Valid national identification card photocopy

Office Locations & Contacts[edit]

National Social Security Fund (NSSF)
Contact us

Plot 1 Pilkington Road, Workers House, Ground Floor
P.O Box 7140, Kampala, Uganda
Tel: +256 0313 331755, 
Toll Free: 0800286773
Website:National Social security Fund
Facebook:Uganda in facebook
Twitter:Uganda in Twitter


Branch Office

Minister of Finance, Planning and Economic Development

2 - 12 Sir Apollo Kaggwa Road
Finance Building
Nakasero, Kampala 8147 
Fax: +256041-4230162
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  • Employed persons of 16years and above but of 55years and below are eligible for the national social security fund card.


  • Process is free of charge


  • The membership card is valid until retirement i.e. attain 55 years of age and benefit can then be collected

Documents to Use[edit]

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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

Process will take between 1-7 days

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url '' Video ID is 'Y0US7oR_t3M'.

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  • The National Social Security Fund (NSSF Uganda) is a National Saving Scheme mandated by Government through the National Social Security Fund Act, Cap 222 (Laws of Uganda) to provide social security services to employees in Uganda.
  • NSSF Uganda is a Provident Fund and covers employees in the private sector.
  • The Fund is a contributory scheme and is funded by contributions from employees and employers of 5% and 10% respectively of the employee’s gross monthly wage.
  • Since 2012, the Fund is regulated by the Uganda Retirement Benefits Regulatory Authority while Minister of Finance, Planning and Economic Development is responsible for policy oversight.

Required Information[edit]

  • Full names/gender of the applicant
  • Signature of the applicant
  • Detail about the birth of the applicant
  • address of residence, 
  • phone number/email address of the applicant 
  • parents details, 
  • Details of biological children and spouses, 
  • National identity number(NIN)
  • Employer ,
  • Names of beneficiaries’

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Need for the Document[edit]

  • National Social Security Fund (NSSF)saving scheme initiated to provide social security services to employees in Uganda

Information which might help[edit]

NSSF Benefits

  • As per the Act, NSSF administers and pays qualified contributing persons the following benefits as a matter of right

Age Benefit

  • This is paid to members who have reached the retirement age of 55. Age benefit can also be claimed on attaining the age of 50, provided the claimant has retired from employment

Survivors Benefit

  • This is paid to the immediate surviving family (spouse and children) of the deceased member. In case the member did not have a spouse or children, the benefit is paid to parents if they solely depended upon the deceased member.

Exempted Employment This is paid to members who join excepted employment categories that have their own Social Protection Schemes e.g. public service, Army, Police etc

Emigration Grant This is paid to foreign or Ugandan members who are leaving the country permanently

Invalidity Benefit This is paid to members who can no longer be gainfully employed because of physical or mental incapacitation.

Withdrawal Benefit This is paid to a member if he or she attains the age of fifty years; and if he or she has not been employed under a contract of service for a period of one year immediately preceding his or her claim


  • The NSSF Board of Directors, through Management has a legal and fiduciary obligation to act in the best financial interest of the Fund's beneficiaries and to exercise the highest standard of care. Premised on the above, the Fund has established Investment Policy Guidelines and Strategies that are vital to all the Fund's stakeholders.
  • NSSF believes that the projected pension benefits can best be met by having the proper long term asset mix, including proper diversification as well as prudent management of risks.
  • The Board of Directors has approved an asset mix that has strong equity skew and considers the alternative asset class of Real Estate. This should enable the fund to achieve revenue targets that can sustain the desired interest levels to members.
  • NSSF has an array of permissible investments covering almost all sectors of the economy. These include; real estate development, energy, water, education, health, mortgage finance (both primary and secondary) and SME developments.  

Other uses of the Document/Certificate[edit]

  • NSSF doesn't give out Loans directly to members. However NSSF has invested in equities in different banks where members can access loans.

External Links[edit]

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More information which might help people.

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