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Uganda - Changing information on your National Social Security Fund Card

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Visit the nearest NSSF office together with the supporting documents of change of information. Fill in a member detail update form at any of the brancheswith the changes and affix your finger print. For change of names, one must provide legal evidence of the same. Your details will be updated in the computer. There is no need for issue of another card

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Required Documents[edit]

Supporting documents of proof of changing information may vary depending on the information you are changing for example for change of names, one must provide legal evidence

Office Locations & Contacts[edit]

Main branch; 14th Floor, Workers House, Plot 1 Pilkington Road, P.O Box 7140 Kampala, Uganda,
Toll free 0800286773 Tel:0417331888, 0417331755 Fax: 0414258646, E-mail: Website:

Other branches[edit]

AMAMU (Kampala): Plot 5 George Street. 1st Floor, Amamu House, Next to YWCA. Tel: 0414341637, 0417331608.
BANDA (Kampala): Plot No. 80/82 Banda, Jinja Road Opp. Nabisunsa Girls School Tel: 0414-286798/68/343763 / 0417 331826
ZZANA (Kampala): Plot 5579 Zzana, Entebbe Road After Zzana round about Tel; 0414-200142/169/ 0417-331775
BAKULI (Kampala): Plot 341, Hoima Road Opposite Gapco Petrol Station Tel: 0414-346166/9/ 0417-331800
BUGOLOBI (Kampala): 1st Floor, Millennium Building Above Payless Supermarket Tel: 0414-223581/223534/ 0417-331700
KAWEMPE (Kampala): Plot 157 Bombo Road After Kawempe Police Station Tel: 0414-344671/ 568720/ 0417-331725
ARUA: Plot 59 Weatherhead Parklane P. O. Box 418 Arua Tel: 0476 20215/ 0417-332100
BUSHENYI: Plot 66 Main Street. P. O. Box 137 Bushenyi Tel: 04854 43705/ 0417-332225
FORT PORTAL: Plot 5A Ruhandiika Street P. O. Box 250 Fortportal Tel: 04834 23030/ 0417-332175
GULU: Plot 20, Eden Road P. O. Box 730 Gulu Tel: 0471 432107/ 0417-332125
HOIMA: Plot 46,Fortportal Road Tel: 0465 440004/ 0417-332025
JINJA: Plot 2 Main Street Post Office Building P. O. Box 877 Jinja Tel: 0434 212586/ 0417-331850
KABALE: Plot 91-95 Mbarara Rd. P. O. Box 203 Kabale Tel: 04864 22176/ 0417-332300
KASESE: Plot 93 Rwenzori Road Tel: 0483 444665/ 0417-332200
LIRA: Plot 26/28 Olwal Road P. O. Box 406 Lira Tel: 04734 20104/ 0417-332075
LUGAZI: Plot 108 Lugazi Town Tel: 0414 448003/ 0417-331900
MASAKA: Plot 21 Edward Avenue P. O. Box 1290 Masaka Tel: 04814 20449/ 0417-332325
MASINDI: Plot 54 Port Road P. O. Box 199 Masindi Tel: 04654 20055/ 0417-332050
MBALE: Plot 31, Naboa Road. P. O. Box 1574 Mbale Tel: 04544 33347/ 0417-331950
MBARARA: Mbarara High Street, Next to Bank of Baroda P. O. Box 719 Mbarara Tel: 04854 20114/ 0417-332250
MOROTO: Plot 31 Lira Road, Moroto Tel: 0454 470001/ 0417-332000
MUBENDE: Plot 36 Kyewalabye Road Tel: 0414 444060/ 0417-332150
SOROTI: Plot 15 Engwau Road P. O. Box 878 Soroti Tel: 0454 61390/ 0417-331975
TORORO: Plot 1-3 Tensing Road P. O. Box 844, Tororo Tel: 0454 45165/ 0417-331925

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Employed persons of 16years and above but of 55years and below are eligible for the national social security fund card and need to update their information for example as a result of change of employer
NB: The date of birth cant be changed


This is done at no cost.


Explain the time until which the certificate/document is valid.
e.g. Birth Certificate Valid Forever

Documents to Use[edit]

Update NSSF Registration Form (Member Registration Data Provisional Collection)

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Sample Documents[edit]

Please attach sample completed documents which would help other people who would like to follow this procedure.    

Processing Time[edit]

Information processed and finished that very day

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "" Video ID is "Y0US7oR_t3M". 

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For one to change information on theNational Social Security Fund Card,one has to visit the main branch or one of the designated branch locations with documents showing proof of change of information where applicable since changing some information one may not be required to show proof.

Required Information[edit]

Full names,
date of birth,
address of residence,
phone number,
parents details,
details of biological children and spouses,
place of origin,
employer ,

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Need for the Document[edit]

A national social security fund card is issued after a complete registration for the national social security fund. The National Social Security Fund (NSSF) In Uganda is a national saving scheme initiated to provide social security services to employees in Uganda.
There is a provision for a member to update some of the registration details.These include including or removing a spouse, adding a child and change of names but a member cannot be allowed to change their registered date of birth.

Information which might help[edit]

Enter other informations which might help

Other uses of the Document/Certificate[edit]

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links[edit]

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More information which might help people.