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Uganda - Apply for Replacement of Damaged or Mutilated Passport

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Procedure[edit]

  1. Write an explanation letter addressed to the passport control officer explaining the circumstances under which passport was damaged/mutilated.
  2. Obtain Application form G from the passport office or download it via this link Application form Gand fill it with the correct information.
  3. Visit any URA revenue collection bank such as Bank of Africa, Diamond Trust Bank, Stanbic, Crane, Barclays, Orient etc. and pay passport fees. The Passport costs Uganda Shillings UGX 250,000 for normal applications or UGX 400,000 for Express applications (UGX 250,000 for Ordinary Passports and UGX 150,000 as Express Service fee making the total of UGX400,000), UGX 400,000 for Official Passports and UGX 500,000 for Diplomatic Passports. All fees are exclusive of bank charges which vary from bank to bank i.e. UGX 2200 to UGX 3000.Pay an additional fees of UGX 100,000 for you damaged passport.
  4. Fill all the prepared documents including those mentioned in “required documents” below in a manila file folder and visit the ministry of internal affairs or any passport control office or regional immigration office in your location.
  5. At the office present your documents in the manila file to the passport control officer at the passport section.
  6. The officer will verify the information you have presented and present you application for processing.
  7. After ten working days, return to the passport office to collect your new passport

Note:

  • Application from abroad are made at any of the Ugandan embassies and consulate, call them in advance and book an appointment for you application
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Required Documents[edit]

  • Written explanation letter for circumstances under which passport was damaged /mutilated.
  • Filled Form G
  • 3 coloured passport size photos taken against a white background.
  • Identification documents.
  • Present damaged passport.
  • Attach payment receipt issued after payment from the bank.

Office Locations & Contacts[edit]

Ministry of Internal Affairs
Plot 75, Jinja rd.
P.O. Box 7191/7165, Kampala
Tel: +256414595945
Fax: +256 424 434 088
Email: info@mia.go.ug
Website: Ministry of internal affairs

Directorate of Citizenship and Immigration
Head Office
Plot 75 Jinja Road
P. O. Box 7165 / 7191
Kampala - Uganda
Telephone contact: + 256 414 595 945
Fax: +256 414 348 707
Website: Directorate of Citizenship and Immigration

Regional offices
All embassies and Consulates

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Eligibility[edit]

  • All Ugandan passport holders who’s passport have been damaged

Fees[edit]

Fees are as follows

  • Ordinary passport cost 250,000 shs
  • Express service at 150,000 shs
  • Official/service passport cost 400,000 shs
  • Diplomatic passport cost 500,000 shs
  • Certification of passports 30,000 shs
  • Courier service for applicants abroad 10,000 shs
  • Additional fees of 100,000 shs for you damaged passport

Validity[edit]

  • 10 years

Documents to Use[edit]

Form G

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Sample Documents[edit]

Please attach sample completed documents that would help other people.

Processing Time[edit]

  • 10 working Days

Related Videos[edit]

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type="website">video ID|width|height<&/video&> from external websites.
Please remove the "&" inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url "http://www.youtube.com/watch?v=Y0US7oR_t3M" Video ID is "Y0US7oR_t3M". 
	



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Instructions[edit]

  • Applications must be made personally, applications made from middlemen will not be accepted unless its application is for a minor which will be made by the parents of responsible authority.

Required Information[edit]

  • Applicant’s details
  • Residential Address
  • Details of Origin
  • Citizenship details
  • Spouse details
  • Parent’s details
  • Next of Kin Contacts
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Need for the Document[edit]

  • Passports are required when want to make international travels and applications travel visa.

Information which might help[edit]

Enter other informations which might help



Other uses of the Document/Certificate[edit]

  • Passports can be used to prove identity

External Links[edit]

Uganda
Sautitech
Embassy of the Republic of Uganda in Washington DC

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Others[edit]

More information which might help people.