Tamil Nadu - Report about Repair of Normal Hand Pump

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Procedure

Apply In-Person:

1. To report about repair of normal hand pump, you should visit the allocated Water Supply and Drainage Board Department or the Municipal Corporation of the district. Contacts
2. The applicant must write a complaint letter stating the repair of the hand pump in your locality.
3. Make sure that you have all the documents that are mentioned in the "Required Documents" sections of this page.
4. The complaint letter should be submitted to the concerned authorities in the Water Supply and Drainage Board Department.
5. After giving the complaint letter, they will provide you the Acknowledgement Slip.
6. You have to keep those details safe for future verification and reference purposes.
7. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Online:

1. The applicant can report the repair of Normal hand pump on online on the District’s official website Online Portal
2. You have to select the “Grievance Redressal” from the district website.
3. In the Grievance Redressal Page, you have to enter details such as,
4. Complaint Type (Select “Hand Pump Repair”)
5. Name
6. Mobile Number
7. E-mail
8. Depot/Ward
9. Location
10. Street Name
11. Door No
12. Problem Duration
13. Remarks (if any)
14. After entering the details, you have to submit the complaint by selecting “Save” option.
15. You will receive “Complaint Number” in the pop-up menu immediately after submitting the complaint.
16. You have to keep those details safe for future verification and reference purposes.
17. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

Apply through Phone Number:

1. The applicant can complaint about the Hand Pump Repair through the Phone Number provided by the State government.
   • Phone number – + 45674567 (Chennai Water Supply and Drainage Board)
2. You will receive the “Complaint Number” after making complaints over the phone call.
3. You have to keep those details safe for future verification and reference purposes.
4. After receiving the complaint, the authorities will take necessary action to repair the normal hand pump.

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Required Documents

The documents required are

• Identity Proof such as
• Aadhar Card
• Voter ID
• PAN card
• Ration Card

Office Locations & Contacts

Tamil Nadu Water Supply and Drainage Board Head Office
Thiru. V. Dakshinamoorthy, I.A.S.,
Managing Director, TWAD Board
31, Kamarajar Salai, Chepauk, Chennai – 600 005.
Phone Number: 28416420
Email: [email protected]
Fax Number: 28548623
Address link
List of all Municipal Corporation in Tamil Nadu and their official Website.
Location & Contacts link

Eligibility

The applicant can report the repair about the hand pump if they reside at the address mentioned in the application.

Fees

The fee for this procedure has to be paid as per the authority's request.

Validity

Explain the time until which the certificate/document is valid.
E.g. Birth Certificate Valid Forever

Documents to Use

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Sample Documents

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Processing Time

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Related Videos

Videos explaining the procedure or to fill the applications.
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from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
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Instructions

Please provide other instructions related to the certificate/documents.
E.g. the state office holds birth records since January 1908.

Required Information

• Name
• Mobile Number
• E-mail
• Depot/Ward
• Location
• Street Name
• Door No
• Problem Duration

Need for the Document

Without registering the complaint, the department will not take any steps to repair the hand pump in the mentioned locality.

Information which might help

For other Water related services, always refer to the TWAD's official website linked here.
Contacts

Other uses of the Document/Certificate

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E.g. Birth Certificate can be used as proof of identity.

External Links

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Others

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