Tamil Nadu - Online Report Theft or Misuse of Power


Step 1 : First one has to make sure that all the required documents are in hand to apply online. If you would like to know about the documents that are required for this procedure, please visit the following link : Required Documents for Reporting Theft or Misuse of Power
Step 2 : Please use the following link to register your complaint online : Register Complaint.
Step 3 : In this page please click "New User?" option which is highlighted in RED in the below image.

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Step 4 : Now select "Existing Service Connection Number" from the dropdown menu and click "Enter" tab which is highlighted in RED in the below image. Then click "Select" tab which is highlighted in RED to choose your region.

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Step 5 : In this page please select your region and click "Select" tab against your region.

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Step 6 : Now enter your consumer number in the textbox and click "Check detail" tab which is highlighted in Yellow in the below image.

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Step 7 : Check your consumer details and address then click "Confirm" tab which is highlighted in RED in the below image.

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Step 8 : Now go back to the login page. Enter your user id and password in the textbox and click "Login" tab which is highlighted in RED in the below image.

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Step 9 : Now choose "General Complaints" option which is highlighted in RED in the below image.

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Step 10 : Then click the tick box which is highlighted in RED in the below image to get the form page.

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Step 11 : Now select the complaint category as applicable to you from the dropdown menu and click "Submit" tab which is highlighted in RED in the below image.

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Step 12 : After successful submission of your complaint you will receive the confirmation message. Please note the complaint ID for future reference.
Step 13 : Authorities will verify the details and take necessary action to prevent power theft.